Marketing Operations Manager in Burlington, Massachusetts at PharmaEssentia U.S.A.
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Job Description
It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transform lives, together.
PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking. Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung.
Position Overview:
The Marketing Operations Manager is a key member of the Commercialization Operations team, helping drive and shape PharmaEssentia’s future. This role supports operational growth, innovation, and engagement initiatives across the organization. Success in this position requires a resourceful, self-motivated approach and the ability to collaborate effectively across departments.
Key Responsibilities:
• Lead Medical, Legal, and Regulatory (MLR) review in Veeva PromoMats for corporate, brand and market access.
• Reinforce operating procedures and lead all review meetings.
• Develop and deliver training for new Veeva PromoMats users.
• Partner with Legal, Regulatory, Medical, and Marketing leadership to ensure Standard Operating Procedures are followed, evaluated, and consistently communicated across the U.S. organization.
• Lead daily and weekly cross-functional meetings for PEC U.S. corporate.
• Manage, coordinate, and communicate timelines for all review projects.
• Ensure references and legacy materials are uploaded, stored, and retired efficiently.
• Identify, promote, and communicate process improvements and best practices to increase throughput efficiency.
• Serve as launch lead for Day One material planning, approval, and execution.
• Provide cross-functional support for all launch readiness initiatives.
• Support ongoing marketing initiatives, including launch meeting agendas, materials, market research, and workshops.
• Own the Veeva Digital Events (VDE) platform, including enhancements, roadmap planning, and capacity management.
• Conduct user acceptance testing (UAT) for VDE and PromoMats updates and manage related suppliers, service-level agreements, and budgets.
The Person:
Education: BA/BS degree
Qualifications and Experience:
• 1+ year of Veeva PromoMats administration experience.
• 1+ year of experience in the life sciences or biotech industry.
• 1+ year of experience in field and/or marketing operations.
• Strong cross-functional meeting leadership skills, with close attention to detail and a deep understanding of PEC SOPs, FDA promotional regulations, content under review, and related Veeva PromoMats materials.
• Agile and flexible, while maintaining high standards in process administration.
• Strong written, verbal, and presentation communication skills.
• Self-starter with the ability to work independently while maintaining consistent communication.
• Demonstrated ability to lead without direct authority.
• Proven ability to work collaboratively across departments.
• Analytical mindset with a focus on improving process efficiency and effectiveness.
• Positive attitude and a proactive approach.
• Strong desire to lead, learn, and build a long-term career in life sciences or biotechnology.
The expected salary range for this position based on greater Boston, MA location is $114,240 - 147,900. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job-related factors permitted by law.
Benefits of working with our team:
PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits:
- Comprehensive medical coverage
- Dental and vision coverage
- Generous paid time-off
- 401(k) retirement plan with competitive company match
- Medical & Dependent Care Flexible Spending Account
- Up to $150 monthly cell phone reimbursement
- Employee Assistance Program
At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies.
At PharmaEssentia, our goal is to treat as many people with cancer as possible. That means challenging the status quo with better science that leads to better lives. By joining our team, you will not only expand your own possibilities, but you will contribute to expanding options for people with cancer.