Sr Program Manager in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Program Manager in the United States.

This role is responsible for leading the successful delivery of a complex portfolio of programs supporting large-scale education initiatives across multiple stakeholders and workstreams. You will oversee program execution end-to-end, ensuring alignment across scope, cost, quality, and risk while maintaining strong client satisfaction. The position requires close collaboration with cross-functional teams, including operations, project management, and technical delivery groups, to ensure seamless service execution. You will act as a key liaison between clients and internal teams, driving strategic conversations, managing expectations, and ensuring accountability across deliverables. In addition to operational oversight, you will contribute to continuous improvement efforts, governance, and process standardization across programs. This is a high-impact leadership role where strong communication, structure, and influence are essential to driving successful outcomes in a dynamic, multi-stakeholder environment.

• Lead the end-to-end delivery of complex, multi-workstream programs, ensuring alignment with scope, schedule, cost, quality, and risk expectations.
• Manage and strengthen client relationships by facilitating executive-level communication, strategic discussions, and ongoing engagement.
• Coordinate cross-functional teams to ensure high-quality service delivery and adherence to contractual obligations and SLAs.
• Oversee project and portfolio governance, including planning, status reporting, and escalation management across initiatives.
• Identify, monitor, and resolve risks and issues while managing change requests through structured governance processes.
• Drive operational consistency by ensuring proper use of task management tools and standardized delivery processes.
• Support process improvement initiatives in collaboration with operations, training, and product teams.
• Lead internal and external meetings, ensuring clear documentation of decisions, actions, and follow-ups.
• Provide leadership and mentorship to team members, including coaching, performance guidance, and workload coordination (if applicable).

• Bachelor’s degree in Business, Education, Project Management, Public Administration, Information Systems, or a related field (Master’s preferred).
• 8–10+ years of progressive experience in program or project management, including 5+ years managing complex, multi-workstream portfolios.
• Proven experience leading large-scale implementations or enterprise-level programs in a matrixed environment.
• Strong background in stakeholder engagement, including executive-level communication and client relationship management.
• Experience in risk management, issue resolution, governance, and change management processes.
• Strong ability to manage multiple priorities, ambiguity, and shifting demands in fast-paced environments.
• Excellent leadership, communication, and influencing skills with the ability to drive collaboration across teams.
• Proficiency with project management tools such as JIRA, Smartsheet, Microsoft Project, or similar platforms.
• Experience in education, SaaS, consulting, or public sector environments is a plus.
• PMP, Agile, Scrum, or related certifications are preferred.

• Competitive salary range ($79,000–$125,000 annually)
• Medical, dental, and vision insurance coverage
• 401(k) retirement savings plan
• Paid time off, parental leave, and bereavement leave
• Remote work flexibility with collaborative, cross-functional teams
• Opportunity to lead high-impact, large-scale public sector programs
• Professional development and leadership growth opportunities
• Inclusive and mission-driven work environment focused on education and public impact