Fiscal Technician 2 - Financial & Insurance Coordinator (Dental) in Olympia, Washington at South Puget Sound Community College

South Puget Sound Community College(SPSCC) seeks a highly motivated and qualified candidate to fill a vacancy as a part-time Fiscal Technician 2 - Financial & Insurance Coordinator in the Dental department in our Expanded Function Dental Auxiliary program.

This position supports the College’s mission to support student success in post-secondary academic transfer and workforce education that meets the needs of the South Sound region. This is seen in supporting efforts to implement, administer, and coordinate instruction with students, staff, and the public on the content, policies, procedures, and activities of the Allied Health programs, in addition to ensuring compliance with all state and federal accrediting bodies.

South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. A firm understanding of anti racist policy development, coupled with the skills to eliminate barriers that harm underrepresented people, is a college requirement. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.

And if that isn't enough? We also offer:

• A healthy work/life balance for our employees, with the opportunity for flexible work schedules and remote work, depending on position and college needs
• The Clipper Coffee Cornerserves Batdorf & Bronson coffee and a selection of delicious food
• A brand new Health & Wellness Center
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parkingon our campuses – permits are not required
• On-campus child care
• Many walking paths are marked and on nicely paved sidewalks
• SPSCC promotes wellness with a variety of workshops and eventson campus
• Lots of activities with our Artist & Lecture series, which are FREE for staff and faculty
• Many community events in the Kenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs)that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally, and which affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network that strives to create an intentional and relational foundation for community and trust-building across different groups through shared values.
  • The LGBTQIA+ ERG creates a space for LGBTQIA+ staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility.

The Financial & Insurance Coordinator supports the daily operations of the dental clinic by managing patient financial services and dental insurance coordination. This position ensures accurate billing, timely insurance reimbursement, and clear communication with patients regarding treatment costs and financial options. Works closely with Clinic Business Manager and frequent interactions with students, faculty and staff of the Dental Assisting program.

Financial Coordination

• Explain treatment plans, costs, and patient financial responsibilities
• Establish and monitor patient payment plans Maintain accurate financial records and patient account documentation
• Assist patients with financial questions and resolving account concerns

Insurance Coordination

• Verify patient insurance eligibility and benefits prior to treatment
• Submit, monitor, and track insurance claims daily
• Follow up on unpaid, delayed, or denied claims and resolve discrepancies
• Communicate with insurance companies to clarify coverage and payment issues
• Provide patients with clear estimates of insurance coverage and out-of-pocket costs

Billing & Accounts Management

• Accurately post insurance and patient payments
• Monitor accounts receivable and aging reports
• Generate patient billing statements and manage collections processes
• Reconcile daily financial transactions and assist with deposits
• Prepare periodic financial reports for clinic leadership

Clinic & Operational Support

• Work collaboratively with Clinic Business manager to ensure accurate coding & billing,
• Identify patients with financial concerns and coordinate solutions prior to appointments
• Maintain compliance with HIPAA, FERPA (if applicable), and institutional policies
• Support a positive, professional patient experience

Additional Knowledge, Skills, & Abilities

• Knowledge of dental terminology, procedures, and insurance processes
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to handle confidential financial information with discretion
• Proficiency in Microsoft Office and practice management software
• Ability to work effectively in a team-based clinical and educational environment

Minimum Qualifications

• Associates Degree
• Experience in office administration, billing, or financial coordination
• Experience with electronic dental or healthcare records systems
• Demonstrated commitment to equity, inclusion, and working with diverse populations

Applications must be completed online and include the following attachments:

1. Cover letter addressed to the Screening Committee, highlighting your ability to perform the responsibilities and competencies described in the job posting.
2. Current resume/CV showing all educational and professional experience, which demonstrates how you meet the minimum and any preferred qualifications.

Top candidates will be notified directly to interview for this position. Selection will be based on the applicant's knowledge, skills, and abilities to perform the duties listed in this job posting as identified in the materials requested above. Applications with comments directing the reader to see attachments will be considered incomplete.

Veterans Preference
Applicants who meet the minimum qualifications and wish to claim Veterans Preference should redact their personally identifiable information from a copy of their United States Department of Veterans Affairs honorable discharge documentation and email it to sbutler-hill@spscc.edu with the job number for which they are applying in the subject line.

Background Check Condition of Employment
Employment with the college is contingent upon the successful completion of a comprehensive background check. Any adverse information will be considered on a case-by-case basis and does not automatically preclude a candidate from employment.

Conditions of Part-Time Employment
Non-permanent employees under the provisions of WAC 357-19-435 are only authorized to work up to a maximum of 18 months from the original date of hire. Employment with the college could end at any time.

Bargaining Unit

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees.

South Puget Sound Community College values diversity and is an Equal Opportunity Employer and Educator

Inquiries regarding non-discrimination policies, Title II, and Title IX may be directed to:

Human Resource Office / Title IX Coordinator
Phone: 360-596-5300
Email: humanresourcesstaff@spscc.edu
Building 25, Room 220
2011 Mottman Rd SW
Olympia, WA 98512

South Puget Sound Community College is a smoke-free and drug-free environment.

Applicants who require accommodations in the application process or need materials in an alternative format may contact the Human Resources Office at (360) 596-5500.