FRONT DESK STAFF in ELKADER, Iowa at Heritage Vet Partners

We are seeking a friendly, organized, and professional individual to serve as the first point of contact for our office. In this role, you will help create a welcoming experience for visitors, clients, and team members while supporting daily administrative operations. The ideal candidate enjoys multitasking, communicates clearly, and maintains a polished and helpful presence in a fast-paced environment. If you are organized, approachable, and ready to provide excellent front-line support, we encourage you to apply.

Responsibilities

• Greet and assist visitors, clients, and staff in a courteous and professional manner
• Answer and route incoming phone calls, take messages, and respond to general inquiries
• Manage the front desk area to ensure it remains organized, welcoming, and presentable
• Schedule appointments, coordinate calendars, and assist with meeting logistics as needed
• Receive, sort, and distribute mail, packages, and deliveries
• Maintain accurate records, logs, and basic administrative documentation
• Support office operations with filing, data entry, photocopying, and other clerical tasks
• Assist with general coordination between departments to help ensure smooth daily operations
• Handle sensitive information with discretion and professionalism

Qualifications

• High school diploma or equivalent
• Previous experience in a receptionist, front desk, customer service, or administrative support role preferred
• Strong verbal and written communication skills
• Excellent interpersonal skills and a customer-focused approach
• Strong organizational skills with the ability to manage multiple tasks effectively
• Basic proficiency with phone systems, email, scheduling tools, and standard office software
• Ability to remain professional, composed, and helpful in a busy environment
• Attention to detail and a commitment to accuracy

Preferred Attributes

• Positive attitude and a willingness to support others
• Ability to adapt to changing priorities throughout the day
• Dependable, punctual, and able to work independently or as part of a team
• Professional appearance and demeanor

What We Offer

• A welcoming and collaborative work environment
• Opportunities to build administrative and customer service skills
• Training and support to help you succeed in the role
• A chance to contribute to a positive first impression for our organization

BENEFITS

HVP offers a full benefits package, including various health insurance plan options, vision, dental, and life insurance, long and short term disability, critical illness and accident insurance, and GAP insurance. We also offer Flexible Spending Accounts as well as Health Savings Accounts. A generous paid time off policy allows our employees the flexibility they need for work/life balance. HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner!

Along with the above, other perks include the option for career advancement, professional development, and continuing education.

STATEMENT

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative.