Clinical Quality Manager (Stroke, Sepsis, Equity) in Concord, Massachusetts at Emerson Hospital

Job Summary

This non-supervisory registered nurse (RN) position reports directly to the Vice President of Quality and Patient Safety. The primary responsibility of the role is oversight and guidance for the quality data submissions, including Stroke and Sepsis measures, to state and federal regulatory bodies. The Clinical Quality Manager will provide guidance, education, and data throughout the organization for performance improvement on quality metrics to enable designated clinical areas to achieve desired outcomes by continuously improving organizational processes.

Minimum Qualifications

· Education

o Bachelor’s degree in nursing required; master’s degree in nursing, healthcare administration, PhD, PharmD, or Public Health strongly preferred.

· Experience

o Minimum of five years of clinical healthcare experience in nursing with strong current knowledge in quality and performance improvement.

o Experience with populations of stroke and sepsis patients

o Familiarity with Lean, Six Sigma or other similar process improvement methodologies and techniques is strongly preferred.

· Licensure and/or Certification

o Current license as a registered nurse (RN) in Massachusetts

· Skills

o Excellent interpersonal skills to be a change agent, with the ability to influence and incorporate quality improvement initiatives at all levels of the organization.

o Strong mathematics, computational and data analysis skills

o Must be able to read, write, and communicate in English.

o Computer skills required, with working proficiency in MS Word, Excel, and PowerPoint

o Ability to maintain confidential information.

o Ability to use multiple health care information platforms at the state and national level.

o Attention to detail and adaptive to changes within the program and organization.

o The ability to speak to groups of individuals with confidence relative to the subject matter being presented.

o Commitment to continuous quality improvement, working with coworkers in a team-oriented collaborative model.