Quality Technician in Waterbury, Connecticut at MICROBEST INC

Quality Technician

Hourly Position

Reports To: Quality Manager

Position Summary

The Quality Technician is responsible for inspecting materials and products, maintaining quality records, supporting quality improvement initiatives, and ensuring compliance with customer, regulatory, and company requirements. This position also manages quality documentation, including Certificates of Compliance, inspection reports, and traceability records.

Essential Duties and Responsibilities Inspection and Testing

• Perform first-piece and first article inspections as requested.
• Verify product conformance using calipers, micrometers, gauges, optical comparators, CMM reports, and other inspection equipment.
• Review manufacturing documentation, blueprints, specifications, and customer requirements.
• Identify and document nonconforming materials and products.
• Assist with containment activities and corrective action investigations.

Documentation and Records Management

• Prepare, review, and issue Certificates of Conformance (CoCs) and other customer-required quality documentation.
• Verify that certifications, material test reports, plating certifications, heat treat certifications, and special process certifications meet customer requirements.
• Maintain inspection records, traceability documentation, and quality files.
• Ensure documentation accuracy prior to shipment.
• Support document control activities and retention of quality records.

Customer and Supplier Quality Support

• Respond to requests for quality documentation from customers.
• Assist with customer audits and supplier evaluations.
• Review supplier certifications and incoming quality documentation.
• Support corrective action requests involving suppliers and customers.

Quality Systems

• Support compliance with ISO 9001, AS9100, ITAR, FFL, customer-specific requirements, and company quality procedures as applicable.
• Participate in internal audits and continuous improvement activities.
• Assist in maintaining calibration records and quality metrics.
• Monitor process compliance and identify opportunities for improvement.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• Minimum 2 years of manufacturing quality experience preferred.
• Ability to read and interpret blueprints, specifications, and quality standards.
• Experience preparing and reviewing Certificates of Conformance and quality documentation.
• Knowledge of inspection techniques and measuring equipment.
• Proficient with Microsoft Office, ERP systems, and quality recordkeeping systems.
• Strong organizational and communication skills.

Preferred Qualifications

• Experience in precision machining or aerospace/firearms manufacturing environments.
• Familiarity with ISO 9001 and/or AS9100 requirements.
• Experience with CMM reports, SPC, and root cause analysis techniques.
• Understanding of material certifications, special process certifications, and traceability requirements.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Ability to perform detailed visual inspections and use precision measuring instruments.