Alarm Service Technician FAL in Austin, Texas at Allied Fire Protection

• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities

• Maintain Quality Control i.e. reduce the need for return trips and warranty work

• Maintain a Professional appearance

• Communicate effectively and professionally within the department and with internal and external customers

• Teamwork – maintain positive interactions within your team, local office, etc.

• Actively Participate in required team meetings

• Ability to work overtime, out of town or on-call as needed

Knowledge:

• Must have knowledge of fire alarm systems

• Understand fire alarm installation requirements

• Ability to properly read fire alarm blueprints, submittals and operation/product manuals.

• Minimum education of High School Diploma or Equivalent

• Forklift and scissor lift certification, preferred

• FAL required, FEL- B, K, A preferred

• Understanding of NFPA codes and standards

Work Experience:

• Minimum of 3-5 years of experience

Skills and Competencies

• Ability to take direction from upper management

• Accurately complete and maintain all paperwork

• Maintain vehicle and tools as per company policy

• Must have valid state driver's license and good driving record

• Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented and Organized

• Knowledgeable with NFPA 72 rules and all necessary codes

• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.

• Demonstrate positive team work and ability to be a team leader and mentor

• Maintain a clean and safe work environment

• Comply with all company safety practices and the safety handbook

• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction