Accounts Receivable Specialist in Carlsbad, California at Good Source Solutions

TITLE: Accounts Receivable Specialist
DIVISION: Good Source Solutions
DEPARTMENT: Finance & Accounting
REPORTS TO: Controller
FLSA CLASSIFICATION: Non-Exempt / Hourly
LOCATION: Carlsbad, CA
WORK SCHEDULE: Full-Time | Onsite

ABOUT GOOD SOURCE SOLUTIONS

Good Source Solutions is a growing manufacturer and distributor of food products, dedicated to delivering cost-effective products and innovative solutions to our customers and vendors. Our success is built on teamwork, problem-solving, accountability, and respectful collaboration. We are committed to creating a positive work environment where teammates can contribute, grow, and make a meaningful impact.

POSITION OVERVIEW

Good Source Solutions is seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our Finance & Accounting team in Carlsbad, CA.

This position plays a critical role in supporting the company's financial operations by managing daily cash applications, customer collections, payment discrepancies, credit evaluations, and accounts receivable reporting. The ideal candidate will possess strong analytical and problem-solving skills, advanced Excel proficiency, and the ability to collaborate effectively with internal departments and external customers.

This role requires accuracy, efficiency, and a proactive approach to maintaining healthy accounts receivable balances and resolving customer account discrepancies.

PRINCIPAL RESPONSIBILITIES

Accounts Receivable & Cash Applications

Accurately process and post daily cash receipts to customer accounts in a timely manner.

Process customer credit card payments and ensure proper application of funds.

Review, research, and resolve customer short payments, deductions, and payment discrepancies.

Maintain accurate customer account records, invoices, and supporting documentation.

Generate and distribute weekly and monthly customer statements.

Support customer and vendor rebate administration, including tracking and reconciliation.

Collections & Customer Account Management

Monitor outstanding accounts receivable balances and assist with collection efforts.

Communicate with customers to resolve billing disputes, payment discrepancies, and overdue balances.

Partner with the Sales team to investigate deductions and prepare Problem Order Forms (POFs).

Perform customer credit evaluations for new and existing accounts.

Review and approve sales order quotes in accordance with established credit and approval procedures.

Build positive working relationships with customers while supporting timely payment collection.

Accounting Support & Reporting

Assist with accounts receivable reconciliations and maintain accurate financial records.

Support interim and year-end audit requests by preparing documentation and reports.

Identify opportunities to improve accounts receivable processes, accuracy, and efficiency.

Collaborate with Finance, Sales, and other departments to resolve account-related issues.

Assist with additional accounting projects and departmental responsibilities as assigned.

REQUIRED QUALIFICATIONS & SKILLS

Minimum of 2+ years of accounts receivable or related accounting experience.

Strong understanding of accounts receivable processes, cash applications, collections, and general accounting practices.

Advanced Microsoft Excel proficiency, including pivot tables, lookup functions, and financial data analysis.

Experience working with ERP or accounting software; Microsoft Dynamics NAV (Navision) preferred.

Excellent data entry skills with a high level of accuracy and attention to detail.

Strong analytical, organizational, and problem-solving abilities.

Excellent verbal and written communication skills.

Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

Strong interpersonal skills with the ability to collaborate across departments and organizational levels.

Ability to maintain confidentiality when handling sensitive financial and customer information.

Self-motivated, dependable, and committed to continuous improvement.

KEY COMPETENCIES

Accountability & Integrity: Demonstrates sound judgment, professionalism, and ownership of responsibilities.

Attention to Detail: Maintains accuracy and consistency in financial transactions and reporting.

Analytical Thinking: Identifies discrepancies, evaluates information, and develops effective solutions.

Communication & Collaboration: Builds productive relationships with teammates, customers, and business partners.

Business Acumen: Understands how accounts receivable performance impacts financial operations and cash flow.

Continuous Improvement: Proactively identifies opportunities to improve processes and operational efficiency.

Adaptability: Effectively manages changing priorities while maintaining productivity and accuracy.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Prolonged periods of sitting and working at a computer.

Occasional standing, walking, bending, and reaching throughout the workday.

Ability to operate standard office equipment.

Occasional lifting or moving of materials weighing up to 25 pounds.

WORK ENVIRONMENT

Primarily a professional office environment with regular use of computers and standard office equipment.

Full-time onsite presence is required at the Carlsbad, CA location.

Occasional visits to warehouse or distribution areas may be required.

Warehouse environments may include refrigerated or frozen areas, wet or slippery surfaces, and required personal protective equipment (PPE).

Occasional business travel may be required.

ADDITIONAL INFORMATION

This job description is intended to provide a general overview of the position and is not an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or additional duties assigned based on business needs.

All essential job functions are subject to reasonable accommodation in accordance with applicable laws.

EOE M/W/Vet/Disabled

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned.