Maintenance Technician I in Blacksburg, Virginia at Eastwood Management Corporation

Purpose

The Maintenance Technician I is responsible for assisting the Maintenance Tech II or Maintenance Supervisor in support of the management team and property through teamwork and completing work orders individually. The Maintenance Tech I will be expected to assist, and work with others as directed when completing work orders to ensure a fully functional building, unit, and property.

Scope

Maintenance Technician I must be an efficient worker and assist the Maintenance Technician II (if assigned) in cost-effectively, professionally, and quickly addressing resident’s maintenance concerns and work orders. Maintenance Technician I’s must assist in preventative maintenance, and inform Tech II or Supervisor of possible lapses in maintenance known or observed.

Candidate must comply with established policies and procedures. Maintenance Technician I reports to the Maintenance Supervisor on a daily basis, Operations Manager and Leasing Supervisor as requested, and the Maintenance Technician II as appropriate. The Maintenance Technician I supports the company by supporting, assisting and backing up the Maintenance Technician II and Maintenance Supervisor by carrying out duties related to work orders, property upkeep, and other repairs to keep the property running efficiently.

The Maintenance Tech I will also be expected to be able to complete work orders individually and assist the Maintenance Tech II and Maintenance Supervisor in completion of goals, upkeep of property and proactive detection of issues.

Essential responsibilities

• Ensure work orders are completed accurately and on time.
• Ensure that work done on work orders is of high quality
• Ensure work orders are done as assigned, and any new issues are brought to the supervisor’s attention
• Ensure all safety measures are followed and equipment used properly
• Maintain and upkeep tools and equipment used during the day
• Ensure emergency procedures are known and followed
• Update Maintenance Supervisor regularly throughout the day on status of work orders
• Professionally communicate with residents and staff
• Assist in proactively monitoring property for maintenance needs to address concerns before they become critical
• Assist in cold/inclement weather preparation and maintenance
• Regular and consistent attendance

Non-Essential Responsibilities

• Ensure trash gets picked up around property in the course of assigned duties
• Fueling fleet vehicles
• Grounds Maintenance as specified in coordination with the Grounds Technician
• Other tasks as assigned

Knowledge, Skills, and Abilities

Required Knowledge

• Knowledge of Carpentry or construction
• Knowledge and experience of painting & prep
• Knowledge of drywall installation and maintenance.
• Knowledge of and experience with safety equipment
• General appliance knowledge
• General plumbing knowledge

Required Skills

• Basic computer use and knowledge
• Confidentiality concerning employee and resident information
• Experienced with power tools
• Analytical and problem solving skills
• Attention to detail
• Stress management skills
• Time management skills
• Effective organizational skills
• Effective communication skills including verbal and written

Required Certifications/Licenses

• Valid Driver’s License with ability to pass a MVR
• Fair Housing Certification within 1 year of hire
• High School Diploma or GED

Desired skills and Abilities

• Knowledge of sewer/water/plumbing repair and troubleshooting
• Knowledge of appliance repair and troubleshooting
• Experience or training with electrical systems
• HVAC Certified
• Knowledge of landscaping
• Knowledge and familiarity with SDS
• Certified Apartment Maintenance Technician

Personal Attributes

• Must maintain professional demeanor
• Honest & Trustworthy
• Respectful
• Posses cultural awareness and sensitivity
• Flexible
• Maintains a drive for excellence, follow through, and completion
• Attention to details
• Must embrace and exemplify the company core values:
• Communicative
• Quality
• Responsive
• Reliable
• Appreciative

Working Conditions

Physical Demands

Frequent and prolonged standing, bending, turning, kneeling, gripping, pulling, and working in confined spaces

Heavy lifting and moving – 30-50 lbs individually, higher with equipment and team assistance

Regular use of machines that require experience and safety training such as hand and power tools

Work on elevated surfaces such as windows, ladders, roofs, & sides of buildings.

Environmental Demands

Working in safety equipment at locations that may contain mold, sewage, standing water, electricity and other potentially hazardous environments.

Outdoor work required as necessary which may take place in various weather conditions that may include hot, cold or wet conditions.

Sensory Demands

Use of safety equipment may not eliminate all odors, strain, or harsh, irritating, or loud sounds, emitted by or produced from tools, equipment or incurred during use. Varying lighting situations may be encountered from dark to harsh lighting.

Mental Demands

This is a fast-paced and deadline driven work environment where emergencies and unexpected situations arise. Must be able to effectively and professionally communicate with a variety of people