Plumbing Service Technician in North Richland Hills, Texas at P3 Services

Job Title: Plumbing Service Technician

Company: P3 Services family of companies / Schrader Plumbing

FLSA Status: Non-Exempt

Reports To: Plumbing Service Manager, Operations Manager

Company Overview

We are a reputable and growing plumbing service provider specializing in both residential and commercial plumbing solutions. Our team takes pride in delivering quality craftsmanship, outstanding customer service, and reliable results. With the mission of building lasting relationships withour customers by providing first-class solutions, value, and professionalism.

Summary

The Plumbing Service Technician is responsible for installing, repairing, and maintaining plumbing systems with a strong focus on delivering high-quality workmanship and excellent customer care. This role is ideal for candidates with solid plumbing experience in residential and/or commercial settings who are motivated, dependable, and passionate about their trade.

Responsibilities

Drive to customer location in a company vehicle, being sure to arrive on time for appointments, and present a professional image.Diagnose plumbing issues independently and make repairs efficientlyInstall, repair, and maintain plumbing systems, fixtures, piping, and equipmentInspect and test plumbing systems for safety, functionality and code complianceRead and interpret blueprints, technical drawings, and schematics to determine the layout of plumbing systemsUse hand tools, power tools, and pipe threading equipment effectively and safelyCollaborate with electricians, carpenters, and other trades to ensure accurate and coordinated installationsHandle customer queries and respond to dispatchesPrepare quotes and present to customers directlyPerform heavy lifting and manual labor as needed during plumbing projectsConduct inspections and diagnostics to identify and resolve plumbing issuesDeliver outstanding customer service by listening to client needs and providing clear communicationLook for opportunities to increase sales on planned calls by using inspection checklists and asking questions of customers

Schedule/Working Conditions

Full-timeMonday–Friday, 8:00 AM to 5:00 PM or as scheduled prior to start of workdayRotating on-call schedule (evenings/weekends)Work is performed out of the office, throughout the metro/service area of the assigned operating company. Work environment may be indoors or outdoors, in inclement weather, and temperature extremesAble to stand, walk, sit, use hands for manual dexterity tasks, kneel, climb, balance, bend, stoop, crawl, talk, hear, see, and perform physical labor throughout the dayContinually required to lift/push/carry items more than 50 pounds Continually exposed to wet and/or humid conditions (non-weather)Continually work near moving mechanical parts Occasionally work in high, precarious places Frequently work around fumes, airborne particles, or toxic chemicals Continually exposed to outside weather conditions Frequently exposed to extreme heat or cold (non-weather)Frequently exposed to blood borne and airborne pathogens or infectious materialsFrequently exposed to loud noise (examples: large earth-moving equipment and/or jack hammer work)

Qualifications

High School Diploma or equivalent3+ years of experience in residential and/or commercial plumbing with in-depth knowledge of service plumbing techniques and tools and familiarity with a wide range of plumbing equipment and safety practicesProven background as a Plumbing Technician or similar roleExcellent troubleshooting and problem-solving skillsStrong critical thinking and diagnostic skills. Must be capable of troubleshooting, diagnosing, and explaining all problems and options to the clientMust be capable of performing a thorough and accurate plumbing inspection and communicating findings to the clientMust own your own hand toolsAbility to lift heavy materials and work in physically demanding environmentsBasic math skills for measuring and estimating materials. Ability to perform calculations necessary for plumbing work as well as calculations necessary for invoicing purposesMust be able to climb ladders and work in close spacesValid driver’s license with clean driving record and ability to drive a company vehicleDrug-free and able to pass a comprehensive background check and drug screenMotivated, professional, and committed to excellence in every jobGood communication and interpersonal skills Ability to follow maps and/or GPS directions

Competencies

Must be willing to continue training for personal growth as well as participating in the training of new employeesAbility and willingness to supervise apprenticesMust present a professional image by arriving on time, wearing company uniforms, and being neat, and well-groomedFriendly with a great deal of patiencePassion for helping people and being a valued part of a teamService oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations. Residential Plumbing experience is required!

Benefits

Strong team culture with long-term stabilityCompetitive compensation based on experience and licensingPerformance-Based Bonus Program and commissionPaid HolidaysVacation/PTO TimeHealth Benefits Package401(k) Retirement Plan