QUALITY IMPROVEMENT MANAGER, AMB in Chicago, Illinois at Sinai Chicago

About Us: At Sinai Health System d/b/a Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests, and treatments, it is about really caring for people with dignity and respect. That is what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you.

Position Purpose: The Ambulatory Quality Improvement (QI) Manager leads the development, facilitation, and coordination of quality improvement programs (clinical, operational, and service line) for Sinai Medical Group (SMG) resulting in high reliability, improved patient care, more efficient operations, patient access, and patient experience. This position collaborates with administrative and clinical leaders of clinics and hospitals on projects and quality initiatives relating to improved operations, processes, and procedures and to improve clinical excellence. Additionally, this role facilitates activities associated with the Core Measures program, including abstraction management and oversight of associated databases and systems. This position assists with the completion of the medical staff peer review process, and tracks and presents results of improvement efforts and ongoing measures of clinical processes to management. This position can resolve escalated issues arising from operations and requiring coordination with other departments. The Ambulatory Quality Improvement Manager reports to the System Director of Quality Improvement.

Education and Work Experience:

Bachelor’s degree in a health-related field required, master’s degree preferred

Three years of related healthcare experience required

Experience using Lean, Six Sigma, or other performance improvement methodology

Experience with peer review, mortality review, and chart abstraction for publicly reported quality measures

Clinical experience preferred