Associate, Technology in United States Embassy at Jobgether

The Associate, Technology will support the design and delivery of technology-focused transformation projects for government and nonprofit partners. This role combines analytical problem-solving, project execution, stakeholder collaboration, and technology enablement to help organizations adopt better tools, processes, and practices.

• Support the planning, research, and execution of technology transformation projects, including AI pilots, software implementations, IT governance initiatives, and operational improvement efforts.
• Conduct qualitative and quantitative research through interviews, surveys, process mapping, and policy reviews to identify challenges and opportunities.
• Create project deliverables such as work plans, project charters, dashboards, reports, process documentation, training materials, communication resources, and prototype solutions.
• Develop and test low-code/no-code tools, AI-enabled solutions, and digital workflows to improve organizational efficiency.
• Facilitate workshops, coaching sessions, and project meetings with government and nonprofit stakeholders.
• Provide implementation support by helping partners diagnose challenges, develop solutions, and adopt new technologies effectively.
• Manage project timelines, priorities, deliverables, and stakeholder communications in a remote environment.
• Monitor trends in government technology, emerging products, AI capabilities, and innovative operational practices.
• Build relationships with government leaders, technology providers, entrepreneurs, and community partners.
• Represent the organization at conferences and events while sharing insights and lessons learned from project work.
• Contribute to public-facing resources, templates, research publications, and best-practice materials.
• Evaluate emerging technologies and provide recommendations based on usability, performance, and business impact.
• Support internal operational improvement initiatives and contribute to the growth of technology-focused service offerings.

The ideal candidate is a proactive technology professional who can combine analytical thinking, project management skills, and strong communication abilities to support complex transformation initiatives. You should be comfortable working with both technical and non-technical stakeholders and adapting quickly in a dynamic environment.

• Bachelor’s degree required, or equivalent professional experience and relevant certifications.
• 3+ years of experience in government technology, public sector consulting, technology implementation, or related fields.
• Experience supporting software implementations, AI pilots, or digital transformation initiatives within government or enterprise environments.
• Knowledge of state and local government operations, including areas such as permitting, licensing, budgeting, human resources, or public administration.
• Strong project management skills with the ability to manage multiple priorities, deadlines, and stakeholders independently.
• Excellent writing, editing, and communication skills, with the ability to create clear and engaging materials for varied audiences.
• Ability to break down complex problems and develop practical, creative, and scalable solutions.
• Experience with product management methodologies such as Agile, Scrum, backlog management, or product roadmapping is preferred.
• Familiarity with UX research and design practices, including tools such as Figma or Miro, is a plus.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Teams, and related productivity tools.
• Experience using collaboration platforms such as Zoom, MailChimp, Miro, or similar tools.
• Comfortable using generative AI tools such as ChatGPT, Claude, Copilot, or comparable platforms responsibly.
• Ability to test technology solutions, evaluate results, analyze feedback, and recommend improvements.
• Curiosity about emerging technologies and willingness to continuously learn new platforms and methodologies.
• Strong interpersonal skills with the ability to build trust, collaborate effectively, and support organizational change.
• Willingness and ability to travel as needed, including approximately six trips per year.
• Must be authorized to work in the United States without employer sponsorship.

• Competitive salary of $102,800 annually.
• Comprehensive medical, dental, and vision insurance options.
• Health savings and flexible spending account options.
• Employer retirement savings match program.
• Paid parental leave and backup caregiving support.
• Generous paid time off, including:
  • 15 vacation days.
  • 12 sick days.
  • 3 personal days.
  • 2 floating holidays.
  • 12 paid holidays.
  • Winter recess period.
• Remote work flexibility with work-from-home stipends or shared office space options.
• Opportunity to work on meaningful technology transformation initiatives impacting government services.
• Collaborative, mission-driven environment focused on innovation and public impact.
• Professional growth opportunities through exposure to emerging technologies and cross-functional projects.