Security Agent - 2nd/3rd shift in Wichita, Kansas at Hyatt Regency Wichita

The Security Agent will function as the first level public safety officer. The Security Agent is responsible for all outside work (patrol, walking property, locking doors, reporting issues) and inside work (answering phones, monitoring cameras, patrol, etc.). The Security Agent must be calm under pressure and thrive in emergency situations, including fire, medical, and facility or personal security concerns.

• Minimum 1 years related experience
• BLS Certification
• Demonstrated experience with de-escalation and crisis management
• Valid Kansas Driver’s License
• Demonstrated experience in exercising confidentiality and integrity

• Preferred; Associates degree in Criminal Justice or other related field
• Required; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required; mathematical skills that require the ability to add, subtract, multiply and divide
• Required; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required; Ability to multi task, prioritize and handle conflicting demands
• Required; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required; Ability to meet deadlines without compromise