Fleet Services Writer in Chesapeake, Virginia at City of Chesapeake Human Resources

Starting Range: $41,544-$61,797

Do you want to join a team-oriented organization that offers a competitive salary, outstanding benefits, a robust retirement plan, flexible work hours, and 16 paid holidays a year? Look no further! The City of Chesapeake is an employer who values and empowers its employees and understands work-life balance.

We are seeking a highly motivated and customer-focused Fleet Service Writer to join our award-winning team. This position serves as the liaison between our customer departments and the city garage, bringing product knowledge and efficiency to every transaction. The Service Writer initiates automotive services and repairs by ascertaining performance problems and services requested, verifying warranty and service contract coverage, writing repair orders, and maintaining customer rapport and records. This position reports directly to the Fleet Maintenance Superintendent.

If you have the passion, enthusiasm, and communication skills we’re looking for, apply NOW and join “The City that CARES”! (Courteousness, Attentiveness, Resourcefulness, Empowerment, Stewardship)

Essential Duties include but are not limited to the following:

Compensation and Benefits
$4,000 CDL Stipend. This annual stipend begins 90 days after you obtain your Commercial Driver’s License (CDL) and is paid in weekly installments. The City provides CDL training at no cost to employees. The required 20 hours of behind-the-wheel training are completed on the clock, so you get paid to train! Vehicles for DMV road testing are also provided.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Physical Demands and Work Environment
Work is performed in a combination office and shop environment with some potential exposure to noise, fumes, and moving vehicles, and occasionally outside in all types of weather. The position requires the ability to stand and walk for extended periods, climb into large vehicles, enter and operate a variety of fleet vehicles, and occasionally lift up to 25 pounds. The workday alternates between quiet periods and extremely busy ones, particularly during morning drop-off and end-of-day pickup.

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED/HSE and completion of one year of college or technical training, or any equivalent combination of education and experience in the automotive industry or a closely related field.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of related full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards. A class B CDL and ASE C1 certification are required within one (1) year of hire; ASE G1 and T8 certification are preferred.

SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.