Sales Manager in Flower Mound, Texas at Courtyard Flower Mound LLC

JOB SUMMARY

The Sales Manager drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies. Keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Sales Manager. The primary role of the Sales Manager is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.

What you'll be doing...

• Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
• Provide strategic, data-based revenue management plans for the hotel including rate development, establishment of group thresholds, space utilization, demand analysis, market mix management, and deployment strategies
• Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.
• Provide collaboration, mentorship, coaching, and training to hotel sales team, continually assessing strengths and opportunities of team members.
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments, employing cross-segment selling strategies when needed.
• Coordinate and facilitate sales calls with the hotel and corporate teams
• Manage client contract process including negotiation, provisions, supplemental solution selling, and contract generation, capturing all information necessary for execution and billing.
• Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
• Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
• Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
• Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Success factors...

Experience & Education:

• College degree preferred
• Minimum of 2-5 years sales experience, preferably in a Marriott Branded hotels capacity
• Preferably knowledge and experience of corporate and group sales in Flower Mound/Grapevine and surrounding areas
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• Weekends and Holidays may be required as business needs warrant

Communication:

• Exceptional verbal and written communication skills, including electronic communication
• Must be able to speak, read, and write in primary language used in the workplace

Environment

Professional Office environment, weather exposure when making sales calls

Benefits:

• Marriott Discount worldwide
• Medical, Vision, & Dental Insurance
• Life Insurance
• Bonus Eligible

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Knowledge of hospitality and/or property management preferred.
• Ability to complete tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.

Education and Experience:

• High school diploma or equivalent required; bachelor’s degree preferred.
• Strong communication, networking, and relationship-building skills.
• Ability to work independently and manage multiple priorities.
• Proficient in Microsoft Office and hotel sales systems.
• Knowledge of Marriott, Hilton, IHG, Choice or other brand systems preferred.
• Valid driver’s license may be required for outside sales activities.

Physical Requirements:

• Ability to sit, stand, walk, and use a computer for extended periods.
• Ability to travel locally for client meetings, networking events, and sales calls.
• Ability to occasionally lift up to 25 pounds.