Assistant Manager in Charlotte, North Carolina at Canal Coffee Co.

Job description:

Come grow with us at Canal Coffee Company, where we believe great connections start with great people, great service, and great coffee. We’re looking for an Assistant Manager who thrives in a fast‑paced environment and enjoys leading a team while delivering an exceptional guest experience.
About the Role
As an Assistant Manager, you’ll help keep our store running smoothly by supporting scheduling, inventory, training, and daily operations. You’ll lead by example, assist with shift oversight, and ensure every customer is met with a smile and a perfectly crafted beverage.
What You’ll Do
Provide outstanding customer service and uphold store standards
Assist with scheduling, payroll prep, coaching, and training
Lead shifts and support staff with daily operations
Manage inventory and maintain accurate product levels
Prepare beverages and food items to recipe standards
Maintain a clean, organized, welcoming environment
Handle customer concerns professionally
Perform opening/closing duties and occasional bank runs
What You Bring
1+ year of supervisory or barista experience (high‑volume preferred)
Strong leadership, communication, and problem‑solving skills
Ability to multitask and lead in a fast‑paced setting
Basic computer skills (Word, Excel)
Must be 18+ with reliable availability

Benefits
Flexible scheduling
Paid training
Health, dental, and vision insurance
Paid time off
401(k)
One free drink per day
About Canal Coffee Co.

At Canal Coffee Co., we know that you want to hold an impactful position where you can showcase your unique talents while truly helping others. In order to do that, you need a community-centered company that measures success in smiles. The problem is you've had trouble finding a position that supports your personal growth and career advancement, which makes you feel stuck and burnt out. We believe in you and in offering a human connection along your journey. We built a Quick-Me-Up Cafe™ to inspire our patrons' palettes and to fuel their souls, and we match that energy for our employees. Are you ready to help lead the mission? Apply today! Become part of the Canal Coffee Co. family and be a trusted guide for a fast-growing hospitality leader.