Client Service Senior Associate - South Dakota in Sioux Falls, South Dakota at Bankers Trust Company

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At BTC Trust Company of South Dakota, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

The Client Service Senior Associate is responsible for all aspects of senior administrative support for the Trust Officers, Private Wealth Advisors, Account Managers, and clients. This position assists in maintaining a high level of effective working relationships and provides processing of operational and administrative needs of assigned clients while monitoring execution of all transactions by operations support and vendors. The position also assists other team members with training and handles complex issues. The Client Service Senior Associate addresses complex client questions regarding transactions, processing issues, or other problems as requested and assists with the delivery of all products and services to clients. The Senior Associate will provide quality assurance oversight and is responsible for monitoring workflows for the team.

Primary Functions and/or Responsibilities:

Education and/or Experience:

Specific Skills, Knowledge & Abilities:

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Base Salary Range: $58,000 - $69,000 plus annual bonus

Benefits

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”