Senior Manager, Information Technology in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Information Technology based in United States.

This role offers the opportunity to lead and modernize a global IT function within a fast-growing technology-driven environment.
You will own the strategy, execution, and evolution of the company’s IT ecosystem while improving employee productivity and operational excellence.
As a hands-on leader, you will manage a distributed team while also driving technical improvements across identity, automation, security, and support.
The position combines strategic leadership with deep technical involvement, giving you ownership over critical systems and processes.
You will partner closely with Security, People, and Engineering teams to build a scalable, secure, and automation-first workplace experience.
This is an ideal opportunity for an IT leader who enjoys solving complex challenges, eliminating technical debt, and raising operational standards.
You will help shape the future of how employees access technology, tools, and support at scale.

The Senior Manager, Information Technology will lead the IT organization, define the technology roadmap, and improve the systems and processes that enable a productive workforce. This role requires strong leadership, technical expertise, and the ability to balance operational excellence with long-term innovation.

• Lead and manage a distributed IT team of engineers and support analysts, establishing clear goals, performance standards, and operating processes.
• Define and execute a modern IT strategy focused on scalability, automation, security, and employee experience.
• Own the full IT technology stack, including identity management, device lifecycle, internal tooling, and support operations.
• Drive modernization initiatives by identifying and eliminating technical debt, consolidating tools, and improving system efficiency.
• Architect and optimize identity and access management solutions, including provisioning, onboarding/offboarding workflows, and access reviews.
• Establish and improve service level agreements, support processes, and operational metrics across IT services.
• Partner with security teams to strengthen endpoint protection, authentication, compliance practices, and risk management.
• Lead cross-functional technology projects, including platform migrations, integrations, and process automation initiatives.
• Explore and implement AI-driven opportunities to enhance IT operations, automation, and employee support experiences.

The ideal candidate is an experienced IT leader with a strong background in modern enterprise technology environments. You should have experience leading teams, improving IT operations, and implementing scalable solutions while maintaining a strong focus on security and user experience.

• Proven experience leading IT teams in fast-paced, distributed, or remote-first environments.
• Experience managing IT modernization initiatives, including rebuilding processes, reducing technical debt, and improving operational maturity.
• Deep expertise with identity and access management platforms, particularly Okta.
• Strong knowledge of modern device management solutions such as Intune, Jamf, Kandji, or similar platforms.
• Experience with Google Workspace, Atlassian tools, and enterprise productivity platforms.
• Strong understanding of IT support operations, Tier 1/2 support, device lifecycle management, endpoint security, and troubleshooting.
• Demonstrated ability to manage complex technical projects, including migrations, integrations, and identity initiatives.
• Automation-first mindset with experience improving workflows through technology and process optimization.
• Security awareness and experience partnering with security teams on audits, access reviews, incident response, and compliance initiatives.
• Strong leadership, communication, and stakeholder management skills with the ability to explain technical concepts clearly.
• Ability to make strategic decisions, prioritize effectively, and maintain high standards while supporting business growth.
• Interest in emerging technologies, including AI applications for IT operations and employee enablement.

• Competitive base salary range of $160,000 - $230,000 USD.
• Potential additional compensation through equity and/or variable pay opportunities.
• Comprehensive benefits package designed to support employee well-being.
• Flexible work environment with remote and hybrid options depending on role needs.
• Opportunities to lead impactful technology initiatives within a rapidly growing organization.
• Professional development opportunities and resources for continued growth.
• Collaborative environment with cross-functional partnerships across technology and business teams.
• Opportunity to shape modern IT operations through automation, innovation, and scalable solutions.