Revenue Specialist (Fiscal Technician 3) in Tumwater, Washington at State of Washington

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Revenue Specialist (Fiscal Technician 3) position. This role is within the Operations Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position

Are you someone who enjoys working with numbers, solving problems, and making sure the details are right? Do you take pride in providing excellent customer service and keeping financial processes accurate and on track? If so, the Revenue Specialist (Fiscal Technician 3) position with the Office of the Insurance Commissioner (OIC) may be a great fit for you! As part of the Fiscal Unit within the Operations Division, you’ll play an important role in keeping the agency’s financial operations accurate, timely, and running smoothly while supporting OIC’s mission to protect consumers, the public interest, and Washington’s economy through fair and efficient regulation of the insurance industry.

This position offers an opportunity to put your fiscal knowledge and problem-solving skills to work every day. You’ll process agency receipts and refunds, prepare deposits, resolve payment issues, maintain billings, and ensure financial transactions are accurately recorded in the state’s accounting systems. You’ll use independent judgment to research discrepancies, identify solutions, interpret applicable rules and requirements, and ensure fiscal activities are completed in accordance with state accounting best practices.

You’ll also serve as an important resource for customers and colleagues by responding to payment questions, resolving complex payment issues, and providing backup support across the Fiscal Unit. Your attention to detail, sound judgment, organization, and commitment to accuracy will help ensure the agency’s financial processes are reliable and accountable.

This recruitment may be used to establish a qualified pool of candidates for Fiscal Technician 3 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $3,653 - $4,866.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov

The duties of the position include but are not limited to:

• Process agency receipts, payments, refunds, and other fiscal transactions accurately and timely.
• Prepare daily cash receipts journals and bank deposits, and research and resolve deposit discrepancies.
• Monitor financial reports to identify errors, discrepancies, and action items, using independent judgment to determine appropriate resolutions.
• Research and resolve payment issues, including returned payments, ACH rejections, non-sufficient funds (NSFs), disputed charges, and past-due payments.
• Prepare, verify, and enter fiscal documents into the Agency Financial Reporting System (AFRS), ensuring accuracy and compliance with state accounting requirements.
• Maintain billing records, establish billings, and prepare and distribute invoices for agency fees and consent orders.
• Review and process revenue refund requests and other fiscal documents for accuracy and completeness.
• Serve as a primary point of contact for payment-related questions and provide responsive, professional customer service to internal and external customers.
• Process and distribute incoming fiscal mail and outgoing warrants, and verify vendor payment information for accuracy.
• Provide backup support for travel, accounts payable, and other fiscal functions to help maintain continuity of Fiscal Unit operations.
• Research and resolve fiscal issues while applying applicable rules, regulations, policies, and state accounting best practices.
• Maintain accurate records and documentation and complete required reporting related to unclaimed property and other fiscal activities.

Contact Us: For inquiries about this position and its full duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-07306 and the job name to the subject line of your email.

Required Qualifications:

• Two (2) years of full-time relevant professional experience* performing clerical or fiscal supporting duties

AND

• 15 quarter or 10 semester hours of college level accounting, auditing, finance, or budgeting.
• Basic level in Microsoft Outlook, Word, and Excel.

Academic Degree Equivalency Chart

*A degree in accounting, finance, or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Experience working in Agency Financial Reporting System (AFRS).
• Experience working in the Treasury Management System (TMS).

Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

Cover Letter: Required

Resume: Required

Transcripts: Required

• This position isrepresented by the Washington Federation of State Employees (WFSE).

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).
• State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with FT3_2026-07306 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov.