Senior Loan Processor at UMortgage LLC – Phoenix, Arizona

Who We Are

At UMortgage, we operate with a service-first, relationship-driven approach. We specialize in home purchases and focus heavily on consumer education, real estate agent relationships, and delivering a personalized borrower experience.

#ExperienceIsEverything.

The Role

We are hiring a Senior Loan Processor who has direct mortgage broker experience.

This is a fully remote position, but the candidate for this role will be dedicated to serving a specific branch.

Candidates for this role must be comfortable managing a diverse client base while maintaining strong communication standards across the board.

This is full ownership of your pipeline. You must understand how to operate in a broker environment, work across multiple wholesale lenders, manage investor overlays, and drive files to clear to close without hand-holding.

What You’ll Do

· Manage a full pipeline of purchase and refinance loans from submission through closing.

· Process Conventional, FHA, VA, USDA, Non-QM, and Jumbo files.

· Work directly with multiple wholesale lenders.

· Review approvals and clear conditions quickly and accurately.

· Communicate proactively with Loan Originators, Underwriters, Realtors, Borrowers, and Title/Escrow.

· Support borrowers throughout the loan process.

· Track contingency dates, closing dates, and rate lock expirations.

· Ensure files are compliant and complete before submission.

· Meet or exceed SLA expectations for file touches and turn times.

· Maintain accurate loan status updates in ARIVE.

What You Must Have

· 3+ years of mortgage processing experience.

· Minimum 2+ years working in a broker or non-delegated correspondent environment.

· Experience submitting loans to wholesale lenders.

· Experience processing purchase transactions.

· Strong knowledge of FHA, VA, USDA, Non-QM, and Jumbo.

· Strong understanding of TRID and compliance.

· Ability to manage 20+ active loans.

· High urgency, strong follow-up discipline, and clean documentation habits.

This is a primarily sedentary role requiring extended computer use, clear communication, and detailed document review. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

UMortgage is an Equal Opportunity Employer. Applicants must be authorized to work in the United States.