Leasing Specialist at Sail – Minneapolis, Minnesota
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About This Position
About SAIL
SAIL is a multifamily property management company operating across the Twin Cities. We pair disciplined operations with centralized, strategic leasing — and we invest in the people who drive results. We know what success looks like, we track it, and we recognize the people who deliver it consistently.
We're building a best-in-class centralized leasing team, and we're looking for someone who wants to be at the front of it.
The Opportunity
This is a high-activity, high-visibility leasing role with real earning potential. As a Leasing Specialist, you will be one of the primary drivers of occupancy, revenue, and prospect experience across the SAIL portfolio. You may focus on a single community or rotate across properties based on where the need and opportunity are greatest.
If you are competitive, relationship-driven, and energized by a role where your results are directly visible — and directly rewarded — this is the right environment for you.
Base Salary: $46,000–$50,000 + Monthly Leasing Commissions + Quarterly Performance Bonuses
What You'll Do
Own your pipeline and close business
- Convert qualified leads to leases with strong, consistent closing ratios across assigned properties.
- Work a disciplined sales process from first contact through move-in — and own every step of it.
- Manage your pipeline, calendar, and follow-up to maximize tours, applications, and signed leases.
- Support leasing across multiple communities as needed, bringing the same energy and standard wherever you're deployed.
Create an experience worth talking about
- Deliver a prospect and resident experience that is anticipatory, personalized, and memorable.
- Communicate with warmth, professionalism, and clarity across every channel — in person, phone, email, text, and video.
- Listen actively to understand what matters most to each prospect and tailor your approach accordingly.
- Represent SAIL and each community with a high level of professionalism in every interaction.
Stay sharp on your numbers and systems
- Manage leads quickly and consistently through CRM and property management software.
- Practice strong speed-to-lead response and structured follow-up cadences.
- Keep listings, availability, pricing, and promotional details accurate and current.
- Track your own conversion metrics and use them to sharpen your approach.
Collaborate and push the standard forward
- Partner with site teams and corporate leasing leadership to understand priorities and opportunities.
- Share what is working and bring ideas that improve tours, marketing, and the leasing experience.
- Participate in leasing-focused meetings and bring real input — not just status updates.
What Winning Looks Like
In your first 6–12 months:
- Consistently strong conversion from inquiry to tour, and tour to lease, across assigned properties.
- Reliable, documented follow-up that reflects a professional and accountable approach.
- Positive feedback from prospects, residents, and site teams.
- Recognition as a contributor who raises the standard — not just meets it.
What We Offer
- Base salary $46,000–$50,000 with monthly leasing commissions and quarterly performance bonuses
- Medical, dental, vision, and 401(k)
- Paid time off and company holidays
- Exposure to a diverse portfolio of communities, product types, and markets
- A leadership team that is actively building a centralized leasing model — and wants top performers at the center of it
- Clear expectations, real accountability, and a culture that recognizes results
Requirements
- Experience in property management, hospitality, sales, or a high-volume customer-facing role preferred but not required.
- Proven ability to work a sales process, hit goals, and manage your time and priorities independently.
- Comfort with technology — CRM tools, property management software, virtual tours, and digital communication.
- Strong written and verbal communication skills.
- Composure under pressure and the ability to manage high inquiry and tour volume without losing quality.
- A "this is my business" mindset toward your properties, your pipeline, and your results.
- Availability for periodic weekend or evening shifts as needed.