Retail Pharmacy Technician at Westchester Medical Center – Valhalla, New York

Job Summary:

The Retail Pharmacy Technician supports the pharmacy team by assisting in the preparation, dispensing, and management of medications while ensuring compliance with all regulatory requirements. This role focuses on delivering exceptional customer service, maintaining accurate records, and promoting patient safety.

Responsibilities:

• Prescription Processing:
  • Receive and verify prescription orders for accuracy and completeness.
  • Enter prescription information into the pharmacy system.
  • Prepare and label medications under the supervision of a licensed pharmacist.
• Customer Service:
  • Greet and assist customers in a professional and courteous manner.
  • Answer questions regarding prescriptions, refills, and general pharmacy inquiries.
  • Handle transactions, including insurance claims and payment processing.
• Inventory Management:
  • Maintain stock levels and organize medication storage areas.
  • Assist in ordering, receiving, and checking inventory for accuracy.
  • Monitor expiration dates and remove outdated medications.
• Compliance & Safety:
  • Adhere to state and federal pharmacy regulations.
  • Maintain confidentiality of patient information (HIPAA compliance).
  • Follow proper procedures for controlled substances.

Qualifications/Requirements:

Experience:

Minimum of 1–2 years working in a retail pharmacy or similar healthcare setting preferred.

Education:

• High school diploma or equivalent required.
• Completion of an accredited Pharmacy Technician training program preferred.

Licenses / Certifications: Current NYS pharmacist license required, or eligible to obtain within 90 days of hire.

Other: Reports to Retail Pharmacist