Career Navigator in Hilo, Hawaii at Goodwill Industries of Hawaii, Inc

Goodwill Industries of Hawaii, Inc.

Job Title: Career Navigator

At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.

So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!

SUMMARY

The Career Navigator supports participants in achieving meaningful employment through individualized career services and job placement assistance. As a Career Navigator, this role provides career counseling, employment preparation, and retention support tailored to participant goals and labor market trends. The Career Navigator also builds relationships with employers and community partners to create job and training opportunities. Ultimately, the Career Navigator helps individuals gain the skills, confidence, and connections needed for lasting career success.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Conduct outreach, intake, assessments, and individualized service planning.Provide one-on-one and group career counseling, pre-employment workshops, and job readiness training.Connect participants with supportive services, training programs, and community resources.Develop employer partnerships to identify job openings and promote participant placement.Assist participants with job search, applications, interviews, and follow-up for job retention.Maintain accurate participant records and ensure compliance with program and confidentiality standards.Collaborate with staff, training providers, and workforce partners to improve outcomes.Participate in professional development, staff meetings, and agency initiatives.Complies with safety standards and follows operating procedures when utilizing equipment, tools & machinery. Other duties as assigned.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Human Services, Counseling, or related field (or equivalent experience).Experience in workforce development, career counseling, or case management preferred.Strong communication, organizational, and interpersonal skills.Ability to engage with diverse populations and community partners.