Room Attendant - Summit at Shanty Creek Ski and Golf Resort LLC – Bellaire, Michigan

About Shanty Creek Resort
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

About the Role
As a Room Attendant at Summit, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your primary responsibility is to maintain the cleanliness and orderliness of guest rooms and public areas, contributing to the overall guest experience. You will adhere to the highest standards of cleanliness and hygiene, ensuring that every room is prepared to perfection. Additionally, you will report any maintenance issues and ensure all supplies are stocked and readily available. Your attention to detail and commitment to excellence directly impact guest satisfaction and the reputation of our establishment.

Minimum Qualifications

• High school diploma or equivalent

• Previous experience in housekeeping or a similar role preferred

Preferred Qualifications

• Certification in hospitality or related field

• Experience in a luxury hotel or resort setting

Responsibilities

• Clean and sanitize guest rooms, including bathrooms, kitchens, and living areas, according to established standards

• Change bed linens, towels, and other amenities to ensure a fresh and welcoming environment for guests

• Restock supplies such as toiletries, coffee, and other items to meet guest needs

• Report maintenance issues or safety hazards to the supervisor promptly

• Assist in maintaining cleanliness in public areas, including lobbies, hallways, and restrooms

Skills

• Strong attention to detail to ensure every room meets high cleanliness standards

• Time management skills to efficiently complete tasks while maintaining quality

• Effective communication skills to report issues and collaborate with team members

• Familiarity with cleaning products and equipment to perform tasks safely and effectively (preferred)

• Customer service-oriented mindset to anticipate guest needs and contribute to a positive experience