Clinical Education Specialist at Straumann Group – Andover, Massachusetts
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About This Position
Position Title: Clinical Education Specialist
Location/s: Andover (MA), United States
Job Category: Corporate & Support Functions
Company: STUS - Straumann US
Description:
Additional Information:
Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.
- Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).
- A 401(K) plan to help you plan for your future with an employer match
- Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium.
- Generous PTO allowance - plenty of time to recharge those batteries!
Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.
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The Clinical Education Specialist is a critical role that provides in-house clinical support to onboard customers and improves their proficiency with clear aligners. The role additionally provides continuous customer education and internal clinical training (sales team) and as well as supports regional marketing and education team for product launches. And, it is part of high-performance team that delivers monthly, quarterly, and annual business results and aligned with company goals. This position requires clinical and orthodontic knowledge, strong project management skills, and the ability to coordinate effectively across cross-functional and cross-cultural teams.
Key Responsibilities:
Education
• Work closely with marketing and field-based sales team to activate ClearCorrect users, acquire new customers and increase case utilization rate, reducing time to proficiency for ClearCorrect providers.
• Provide clinical training to providers via online presentation, onsite workshop, and 1:1 support. Supporting aligner and digital workflow adoption for current and new customers.
• Collaborate with the education curriculum and in-person programs to ensure implementation of global strategy.
• Act as the 2nd-level consultant to providers who need assistance on difficult cases, to ensure excellent provider experience and optimal clinical outcome for ClearCorrect providers Clinical Confidence Development • Work closely with key providers to establish treatment protocols and preferences in aligner therapy, for current ClearCorrect products as well as for future new product launches.
• Train the ClearCorrect sales and service team in the region from a clinical perspective - with the established treatment protocols, enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clinical roadblocks
• Provide Office Optimization training and ensure smooth ortho workflow from front-desk to Clinician (GP or Specialist)
• Support marketing team for User Acceptant Tests (UAT) and collection of clinical cases for the clinical case gallery and provide all required support for products launches.
• Collaborate with Marketing, Clinical Education, and R&D teams to support the generation and use clinical evidence in current product and future launches, claims substantiation, and educational materials. • Build and maintain relationships with Key Opinion Leaders (KOLs), universities, and clinical partners in the region.
• Represent ClearCorrect at selected scientific meetings or conferences as needed.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
Minimal Qualifications:
• DDS/DMD/BDS (Foreign or Domestic)
• 5+ years of work experience in dentistry, of which at least 2+ years served in a clinical environment or as a setup technician
• 1+ year of experience working in Orthodontics with clear aligners
• Strong understanding of orthodontic clinical protocols and aligner therapy.
• Intra Oral Scanning and Digital workflow abilities
• Strong communication, presentation, and interpersonal skills to engage cross-functional teams and external partners.
• Experience working in a cross-cultural or regional/global matrix environment.
• Language: English (Fluent) and Spanish (Preferred)
• Expected travel 30-40%
Preferred Qualifications:
• Experience in training dentists and orthodontists
• Master’s degree preferred.
• Enthusiastic about providing excellent support & service, always customer centric
• Good knowledge of basic computer operations and Microsoft Office tools.
Personal attributes & cultural fit
• Energetic, straightforward, and performance-driven professionality with entrepreneurial spirit and strong marketing and commercial execution abilities
• Ability to work independently and collaboratively in a matrix environment
• Strong presentation and communication skills
• Ability to celebrate successes and inspire a motivational team environment
• Effective relationship builder
• Enthusiastic about providing excellent support & service, always customer centric
Salary: $165,000 -$175,000/Annually. The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position.
This role has no preference regarding location.
Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.
- Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).
- A 401(K) plan to help you plan for your future with an employer match
- Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium.
Generous PTO allowance - plenty of time to recharge those batteries!
Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.
Videos To Watch
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: United States : Andover (MA)
Travel Percentage: 0 - 20%
Requisition ID: 20426
Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.
We comply with the Employee Polygraph Protection Act (EPPA), and Massachusetts law. It is unlawful for private employers to use lie detector tests for pre-employment screening or during employment, except in limited circumstances. An employer who violates this law shall be subject to criminal penalties and civil liability.
EEO is the Law - English Acccessible Version
EEO is the Law - English
EEO is the Law - Spanish
EEO is the Law - Supplement
E-Verify Participation
IER Right to Work
Pay Transparency Nondiscrimination
Straumann Group EEO-AA Policy
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