House Person, Part-Time at StepStone Hospitality Inc. – Charlotte, North Carolina

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

• Supply own cleaning cart with appropriate supplies for shift
• Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
• Restock shelves with paper supplies and restock room cleaner caddies daily
• Put away all incoming supplies and deliveries
• Move and arrange furniture and turn mattresses as required during general cleaning
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Pick up trash and dirty linen from hallways
• Do a public area checklist
• Work hand in hand with the housekeeping manager with special projects

• Ability to work independently and remain motivated
• Provide guests with excellent customer service
• Proven working experience in relevant field
• Professionalism along with speed and attention to detail