Tissue Recovery Case Lead (VA) at LifeNet Health – Richmond, Virginia

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB

Location: Richmond, Virginia

Department: Tissue Recovery

Schedule: Full-Time | Shift work and On-Call. Holidays & Weekends as required; Overtime as needed. Travel 60% or more.

Clinical Classification: Enhanced Clinical

HOW YOULL MAKE AN IMPACT

As a Tissue Recovery Case Lead, youll play a vital role in advancing our mission. This position is on-site with the surgical recovery team and is responsible for leading the operative case ensuring all aspects of the tissue, organ, and sample recovery are performed to optimal levels, accurately documented, and maintained compliance with company policies and industry regulations. They are responsible for recovering clinical and non-clinical tissues, ensuring accurate and timely completion of all recovery-related documentation, and for providing outstanding customer service. They are responsible for the overall success of the team and the tissue recovery case outcomes. They will oversee the training which occurs during their cases by functioning as the trainer or preceptor. They exemplify the LifeNet Health mission, attributes and core values on a continual basis.

Important: This role requires the ability to sit, stand, bend, walk, and lift up to 50 lbs. for the duration of the shift; as well as wear personal protective equipment to include surgical gowns, masks, visors or goggles, and caps.

This role is critical to the LifeNet Health mission because it is an important step in taking the donors gifts and transitioning them to lifesaving and health restoring allografts for patients around the globe.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOULL DO

• Tissue Recovery & Documentation: Perform all duties and responsibilities of the Tissue Recovery Surgical Specialist. Recover all clinical tissues and all basic non-clinical tissues. Lead the team on all aspects of the Tissue Recovery case processes. Coordinate all activities during the case, including liaising with the donation partners, donor transport team, and recovery facility staff. Ensures all necessary surgical recovery supplies, instrumentation, and equipment are prepared for the specific tissues, organs, and samples to be recovered. Responsible for the accurate and thorough completion of all tissue donor recovery documentation ensuring compliance with the applicable FDA Regulations, and AATB and ISO Standards. Responsible for leading the time out process with the team verifying donor identification, establishing recovery order and timing, and reviewing legal documentation for tissue donation authorization and other documentation related to the tissues, organs, and samples to be recovered. Responsible for the accurate completion and documentation of the donor Physical Assessment. Responsible for verifying proper post-operative donor care, including reconstruction, body identification, and release of donor personal property and other required items post recovery. Responsible for the safe transport of all recovered tissues, team members, supplies and equipment back to the company facility.
• Post-Recovery and Support: Ensures all recovered tissues, organs, samples, and associated items are properly prepared for shipment and/or storage following recovery. Responsible for scheduling shipments of recovered tissues and samples for shipment to the various processing facilities and/or ensuring placement of those items into the proper quarantine storage locations and environments, and associated documentation. Responsible for supply, equipment, and instrument inventory, including rotation, count, ordering, receiving, and inspection. Assists with maintaining the Tissue Recovery dedicated spaces, including inspection, cleaning, organizing, and documentation. Assists with maintaining tissue, organ, and sample inventory, control, monitoring, and documentation. Assists with managing the fleet vehicles as assigned. Responsible for completion and release of the donor record within established timeframes.
• Leadership & Training: During tissue recovery cases, responsible for managing team members, material and equipment availability, and facility suitability required for the efficient, safe, and quality outcome of the donation event. Responsible for assembling members of the recovery team and assigning roles according to their training and release status. Responsible for pre-recovery and post-recovery communication with external customers, such as the Medical Examiners Office, hospital, donation partners, etc. Responsible for addressing inquiries regarding the donation event with internal customers. Responsible for the oversight of trainees during the tissue recovery case and ensuring the timely and accurate training documentation for that event. Responsible for precepting new Tissue Recovery staff during their training on the completion of daily office duties and donor chart completion and review.
• Quality & Continuous Improvement: Ensures quality outcomes of all work performed by self and team. Responsible for performing quality reviews of the donor records completed by their peers. Responsible for NCI and CAPA investigations and closure. Responsible for maintaining dedicated office, storage, and recovery space, ensuring it remains in a clean, organized, and audit ready state. Assists with the monitoring, development, and reporting of KPI and departmental metrics. Assists with completion of the Zone Assessment Guide and other audit readiness activities. Participates in departmental and organizational LEAN projects and initiatives. Other duties as assigned.

WHAT YOULL BRING

Minimum Requirements:

• Valid State Drivers License
• High School Diploma/GED
• Must be able to meet all credentialling requirements of area hospitals and other recovery facilities.
• 2 years of experience in a healthcare-related field with a minimum of 12 months experience leading a team or as a project lead.

- or -

1 year of experience Tissue Recovery as a Tissue Recovery Surgical Specialist.

Preferred Experience/Skills/Certifications:

• Bachelors degree (BA/BS)
• Enhanced Identification Valid State Enhanced (or Real ID) Driver's License and/or a current passport
• Certified LEAN Green Belt: Certification offered by LifeNet Health or an external accredited entity
• Certified Scrub Technician: Current certification from an accredited entity as an Operating Room Scrub Technician, or similar
• Certified Tissue Bank Specialist (CTBS) from the Association for Advancing Tissue and Biologics (AATB)
• 1 Year Work experience at LifeNet Health in Tissue Recovery as a Tissue Recovery Surgical Specialist.

Key Knowledge, Skills, & Abilities:

• Teamwork: Ability to be collaborative and work as part of a team to resolve issues, complete tasks and meet business needs.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/completeness and early/on-time delivery
• Leadership: Must be able to effectively lead team to effectively execute case activity and achieve departmental/office goals and objectives
• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Initiative: Ability to motivate self in completing assigned tasks and proactively seek out opportunities for self and organizational improvement
• Computer Skills: PowerPoint, Excel, Word, Outlook, Microsoft Suite
• Compliance Skills: Ability to follow LifeNet Health and client procedures and industry regulations
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.

WHY JOIN LIFENET HEALTH

When you joinLifeNet Health, you're not just taking a job, youre joining a mission-driven community dedicated to making a global impact through regenerative medicine. Youll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. Thats why our total rewards package is designed to help you thrive both professionally and personally.

Heres how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that wont break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the at-will nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $24.64 to $32.85 / hourly

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $24.64 hourly/annually (entry level qualifications) to $32.85 hourly (experienced in this role). Actual compensation may be higher based on the successful candidates knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.