Server AM/PM at QUAIL RUN ASSOC INC – Santa Fe, New Mexico

Position:

AM/PM Food Server

Reports to:

Restaurant Manager

Classification:

Non-exempt

Department:

Bar & Grill

Hours:

Flexible (weekdays, weekends, and holidays)

Wage Range:

$10.00/hr. for AM shift, plus tips

$8.50/hr. for PM shift, plus tips

Certifications:

New Mexico alcohol server’s certificate and ANSI Food Handler’s Certification

Date posted:

N/A

Summary of Position:

Will provide food and beverage service to clientele in a professional, gracious and courteous manner.

Qualifications

Essential Duties

Set Up

Serving:

Greets and provides immediate attention to all guests upon arrival/seating, distributes menus and describes specialsupon request, fills glasses with ice water while guests decide upon order; answers question and suggests menu itemsTakes orders and upsells when possible, while serving, sets bread and butter on tablesSubmits food orders from the computer into kitchen; Informs culinary staff about any special cooking instructions or guest requestsServes meal; places dishes by courses in front of each person; serves from left of the personContinue to bus assigned tables, while checking back to ensure guests satisfactionReplenishes water and butter as necessaryAssist Wait Staff/Bartender/Restaurant Manager if neededRemove soiled dishesSuggest and serves dessert, coffee, and after dinner drinksKeep tables, dining room and bus station clean and tidy

Billing:

Charge and verify specific client account number on the open POS computer system and on all final checksVerify the accuracy of all prices, charges, and serviced items that are listed on the billing prior to presenting the bill to the guestPresent bill to appropriate guest for signing

Closing:

Responsible at the end of every shift for: Printing the server report for all Credit Card salesPlace chits in order according to Chit ReportComplete all information on the Drop Envelope and deposit into safePrinting POS server report

Miscellaneous:

Advise supervisor of any complaints as soon as they occurPerform clean-up and closing duties as assigned by managerAttend pre-meal meetings as requested by the Restaurant ManagerSupport all Quail Run Company Policies and Procedures; Ensure that all legal requirements are consistently adhered to

Skills/Performance Standards

Basic mathematical skills; Computer experience preferably in Jonas, Squirrel, or other equivalent POS software programs

Physical Demands

Frequent lifting and or carrying of objects weighing up to 40 lbs., including trays, chairs, tables, etc. Requires walking or standing during entire shift. Requires regular and timely attendance for all scheduled shifts.

Other Duties

This list may not be all inclusive, and it is inevitable that other duties will arise from time to time. While this is intended to be an accurate reflection of the current job, management reserves the

This is only used for Recruiting purposes.