Corporate Parts HUB Coordinator/Dispatcher at Jim Hudson Auto Group – Columbia, South Carolina

Parts Hub Dispatcher

Jim Hudson Automotive Group is hiring a motivated and enthusiastic Parts Hub Dispatcher to coordinate and schedule the timely and efficient delivery of auto parts from a central hub to customers and other stores. This role ensures operational efficiency, accuracy, and high customer satisfaction. We value our employees and invest in their success.

We offer:

• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Christmas Bonus

Key Responsibilities

• Dispatch & Routing: Schedule and dispatch drivers for deliveries and pickups, optimizing routes for efficiency and cost-effectiveness.
• Monitoring & Communication: Monitor the progress of drivers along their routes and communicate effectively with drivers, store personnel, and customers to provide updates or resolve issues.
• Order Coordination: Ensure orders are accurately pulled and ready for delivery by the scheduled time.
• Documentation & Records: Ensure all proper documentation, including invoices and delivery confirmations, is completed and accurately maintained.
• Customer Service: Receive and resolve customer requests or complaints regarding delivery services.
• Vehicle Maintenance: Track vehicle maintenance schedules, log daily mileage, and report any issues or delays.
• Additional Duties: May assist with pulling parts during peak times.

Qualifications & Skills

• Experience: Previous experience in dispatching, logistics, or the automotive retail industry is preferred.
• Skills: Strong organizational, communication and problem-solving skills are essential. Proficiency with Reynolds & Reynolds, GPS tracking software and Microsoft Office programs is required.
• Abilities: Must be able to work under pressure, manage multiple tasks simultaneously, and be functionally literate to identify part numbers and line codes accurately.
• Understands, keeps abreast of, and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.