Junior Automation & Systems Analyst at Management Controls Inc – Houston, Texas

Description

Management Controls Inc. (MCi) is seeking a Junior Automation & Systems Analyst with a strong foundation in the Microsoft ecosystem (Windows, Microsoft 365, Azure) and a growing interest in automation and AI-driven workflows.

This is not a traditional IT support role. This position focuses on improving operational efficiency through Power Automate, Microsoft Copilot, and automation initiatives, while still supporting core Microsoft-based systems and end user environments.

MCi is a privately held company with 30+ years of experience serving Fortune 100 clients. We are experiencing sustained growth and invest heavily in innovation, automation, security, and cloud technologies. We offer competitive compensation, performance bonuses, flexible PTO, stocked kitchens, an in-house gym, and 100 percent employer-paid healthcare. We believe in innovation, teamwork, and continuous learning to stay at the forefront of technological advancements.

Management Controls is headquartered in Houston, Texas. This role will work out of the Houston office on a hybrid schedule with 3 days in office. This position is not open to relocation or sponsorship.

Duties and Responsibilities

• Provision and manage user accounts, licenses, and access in Azure AD / Entra ID and Microsoft 365
• Configure and deploy laptops, hardware, and software for global staff
• Administer Microsoft Intune for endpoint management, device compliance, and policy enforcement
• Monitor SaaS platform alerts and escalate production issues appropriately
• Support Azure infrastructure components including virtual machines, storage, backups, and resource configurations
• Assist in Azure Cost Management activities including monitoring consumption, reviewing cost reports, and identifying optimization opportunities
• Maintain alignment of user access with HR records and organizational updates
• Manage and optimize security groups, distribution lists, and role-based access controls
• Conduct periodic access reviews following least-privilege security principles
• Participate in compliance initiatives including SOC 2, NIST-aligned controls, and GDPR operational requirements
• Assist with audit preparation, evidence collection, and documentation of internal controls
• Support documentation, runbooks, and operational standards
• Identify process improvements and automation opportunities
• Collaborate with Infrastructure, DevOps, Security, Development, and Support teams
• Participate in limited rotational or on-call support

Growth Path

This role is designed for long-term progression. High performers may grow into:

• Systems Administrator
• Cloud Infrastructure Engineer
• Identity and Endpoint Engineer
• Security Operations Analyst
• Compliance and Risk Analyst
• DevOps Support Engineer

You will gain hands-on experience with Azure infrastructure, cost management, identity governance, SaaS platform operations, and enterprise compliance frameworks, including SOC 2, NIST, and GDPR.

• 1–2 years of experience in a SaaS, IT support, systems, or related technical role
• Familiarity with Microsoft Azure fundamentals
• Experience with Windows 11 and laptop support
• Understanding of Microsoft 365 / Office 365 administration
• Experience with AI agents and utilizing them for a specific purpose
• Strong troubleshooting and analytical skills
• Ability to multi-task and work independently in a fast-paced environment
• Strong written and verbal communication skills
• Demonstrated eagerness to learn and grow technically

Preferred Qualifications

• Experience with Power Automate
• AI Certification or Certificate, specifically CoPilot
• Foundational knowledge of SQL (queries, joins, basic troubleshooting)
• Preferred candidates will have exposure to Microsoft Azure environments, including virtual machines, Azure Backups, and basic infrastructure configuration. Experience with monitoring tools such as Microsoft 365 administration including Office 365, Exchange, and SharePoint, as well as Active Directory and Entra ID user management is highly desirable. Familiarity with file shares and backup operations. Exposure cloud-based SaaS environments and general infrastructure troubleshooting will beneficial.