Implementation Assistant at Health Bridge LLC – Glendale, California

About Health Bridge LLC
Health Bridge is a mission-driven healthcare organization dedicated to expanding access to quality care through innovation and compassionate service. We focus on bridging gaps in healthcare by leveraging technology, supporting underserved communities, and building strong clinical teams that make a lasting impact on patient health.

Position Summary

The Entry-Level Operations & Implementation Coordinator provides hands-on administrative, coordination, and field support to the Senior Director of Operations and the broader operations team. This role supports the implementation and ongoing operations of OroMed / HealthBridge’s integrated medical–dental programs across partner sites. This position is ideal for someone early in their career who is highly organized, adaptable, comfortable traveling frequently, and eager to learn healthcare operations and project coordination in a fast-paced environment.

Key Responsibilities

Operations & Field Support:

• Assist with on-site implementation support at partner clinics and FQHCs

• Support site readiness activities including equipment setup, materials organization, and workflow coordination

• Observe and document operational workflows during site visits

• Assist with troubleshooting under the direction of senior operations leadership

Project & Administrative Support:

• Track tasks, timelines, and action items for operational projects

• Maintain organized documentation, trackers, and shared folders

• Assist with data entry, reporting, and operational summaries

• Prepare meeting agendas, notes, and follow-up items

Executive & Team Support:

• Provide administrative support to the Senior Director of Operations

• Coordinate travel logistics, calendars, and meeting scheduling

• Assist with internal and external communications as directed

• Support training coordination and distribution of materials

Compliance & Quality Support:

• Follow established SOPs, policies, and operational standards

• Assist with audits, site checklists, and quality documentation

• Escalate issues or concerns appropriately

Qualifications

Required:

• High school diploma or equivalent

• Strong organizational and time-management skills

• Ability to travel extensively (75%) of the month

• Basic proficiency with Microsoft Office and/or Google Workspace

• Strong attention to detail and follow-through

• Ability to take direction and work collaboratively

Preferred:

• Associate’s or Bachelor’s degree

• Exposure to healthcare, dental, or medical environments

• Customer service, coordination, or administrative experience

Benefits

The successful candidate will receive a regionally competitive salary, above-average health benefits at reduced costs, company-paid life insurance and long-term disability coverage, and access to an additional voluntary retirement plan with company match and no vesting period required.

• Competitive Salary

• Health Insurance Stipend

• Paid Time Off (PTO)

• Paid Sick Leave

• Paid Bereavement Leave

• 7 Paid Holidays per Year

• Professional Development Hours Offered Annually

Physical Demands and Work Environment

The work environment includes partner clinic and FQHC settings. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

This role requires frequent travel by car and air, including overnight stays. While performing the duties of this job, the employee is frequently required to stand and walk in clinical settings for extended periods, use hands to handle materials, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The employee must also possess adequate hearing and speech to communicate in person and over the phone. The

noise level in the work environment is usually quiet.