Guest Services and Event Assistant at University of New Mexico – Albuquerque, New Mexico

Requisition ID: req36196

Working Title:
Guest Services and Event Assistant

Position Summary:
UNM Food, LoboCard Office, and the University Club are seeking a student employee to serve as a Guest Services and Event Assistant. This position will interact with customers, clients, and staff members in all three departments on a regular basis with a focus on operations and events at the University Club at The Championship Golf Course.

A successful candidate will be someone with strong customer service skills, a friendly demeanor, excellent attention to detail, and a flexible schedule. Evening and weekend hours may be necessary depending on the event schedule.

Duties and responsibilities may include, but are not limited to, the following:

• Assisting the University Club manager with daily operations and special event planning for members.
• Delivering excellent customer service to faculty, staff, and students in each interaction.
• Giving tours of the event space.
• Scheduling events within our event management software.
• Answer phone call and email inquiries about renting meeting rooms or event space.
• Assisting clients and coordinating schedules with event planning logistics, catering, and on-site event coordination.
• On-site facilitation of events ensuring that event operations are in accordance with event goals and objective; maintains relationships with attendees and resolves or manages the resolution of issues and problems as they arise.
• Plans, schedules and coordinates logistical activities for special events, which may include arrangements for registration, meeting facilities, food services, audio visual equipment with the client contact.
• Maintains records, reports, and conference and special event files as required in Excel, Word or PowerPoint.
• Assist with administrative duties for multiple departments.
• Assisting UNM Food with inventory management, vending solutions, and other various special projects.
• Ability to manage multiple tasks, adhere to a dependable schedule, and communicate scheduling needs in a timely manner.

Campus:
Main - Albuquerque, NM

Department:
Food Services (074B)

Employment Type:
Student Employment

Status:
Non-Exempt

Pay:
Hourly
Background Check Required:
No
For Best Consideration Date:
4/7/2026

Application Instructions:
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please provide a 50-word writing sample about a time that you successfully overcame a difficult situation in a customer service settingMinimum Qualifications: Equivalencies not found for this position