Facilities Administrative Assistant in Boone, North Carolina at Appalachian Regional Healthcare System

Location: Boone, North Carolina | Full-Time | 7:00am - 3:30pm

As a Facilities Administrative Assistant at UNC Health Appalachian, you will provide essential administrative and operational support to Facilities leadership and departments. This role plays an important part in maintaining efficient communication, organization, and coordination across teams while supporting a mission-driven healthcare organization focused on service excellence and patient care.

• Compensation: Starting pay begins at $17.29 /hour, based on experience, education, and internal equity
• Schedule: Standard business hours with flexibility based on departmental and operational needs
• Benefits: Comprehensive medical/dental/vision coverage, retirement with employer match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts

• Provide clerical and administrative support to Facilities leaders and departments
• Answer phones, greet visitors, screen calls, and assist internal and external customers professionally
• Coordinate schedules, calendars, meetings, and event logistics
• Record messages, maintain records, and assist with meeting minutes and documentation
• Schedule rooms and support departmental communication and workflow organization
• Assist with administrative coordination during emergencies or operational needs
• Promote a professional, organized, and customer-focused environment

• High school diploma or GED required

Experience:

• Minimum of 2 years of experience in a similar administrative support role
• Experience demonstrating critical thinking, discretion, and organizational skills preferred
• Basic knowledge of CMS, Joint Commission, and DHSR regulations preferred

Licenses/Certifications:

• None required

Skills & Abilities:

• Strong communication and customer service skills
• Proficiency in typing, computer systems, and word processing
• Ability to coordinate multiple tasks and prioritize effectively
• Strong organizational skills with attention to detail
• Professional demeanor and personable approach with staff and visitors
• Ability to work independently while supporting team operations

• Prolonged sitting with intermittent standing and walking throughout shifts
• Frequent hand, finger, and wrist repetition with moderate dexterity
• Frequent bending, squatting, kneeling, twisting, and reaching
• Occasional lifting, carrying, pushing, and pulling up to 30 lbs
• Frequent close visual work and communication tasks
• Exposure to healthcare environment hazards including equipment and uneven surfaces
• Occasional irregular hours, evenings, weekends, holidays, or emergency support situations

• Career Growth: Opportunities to grow within healthcare administration and operational support services
• Impactful Work: Support departments that help maintain a safe and efficient healthcare environment
• Team Environment: Collaborate with mission-driven leaders and healthcare professionals
• Community & Lifestyle: Enjoy living and working in Boone, NC — a vibrant mountain community with exceptional outdoor recreation and local culture

About UNC Health Appalachian
UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian is dedicated to promoting health in the High Country, enhancing quality of life, and “making life better.”

About UNC Health
UNC Health is a state entity and an affiliate of the University of North Carolina system, with 14 hospitals, 18 hospital campuses, and more than 500 clinics plus the UNC School of Medicine’s clinical programs. UNC Health is committed to improving the health of North Carolinians and supports the university’s teaching mission. Over the past three years, UNC Health has provided over $400 million in uncompensated or charity care. For more information, visit unchealth.org.

UNC Health Appalachian values diversity and inclusion and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage applications from all backgrounds and experiences and are committed to a fair, respectful hiring process. If you require accommodations during the application process, please contact us.

Employment is contingent upon successful completion of a background and drug screen.

For accommodations or additional information, contact recruitment@apprhs.org.