IT Technician I - TechZone at Villanova University – Villanova, Pennsylvania

Villanova University
IT Technician I - TechZone

Posting Details

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Position Information Posting Number:20260031VPosition Title:IT Technician I - TechZonePosting TypeStudentHours/week:20Eligibility:Work study preferred but open to all studentsSemester2025-2026 Academic YearLocation Detailed Work ScheduleNumber of positions:7Department:715-UTS - Technology Support ServicesContact Name:Seth CareyContact Phone/Extension:610-519-7207 Position Summary Information Job Description Summary:*Provide first-level help desk support to help maintain all UNIT-supported systems.

*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.

*Assist with computer problems and provide diagnosis and resolutions.

*Log calls utilizing the TeamDynamix (TDX) ticket system.Requirements:Some technical knowledge to support the IT infrastructure.
Excellent written and oral communication skills.
*Excellent customer service skills.Additional Information:* Summer, Fall, and Spring position.
* UNIT will provide ALL training.
*Must have a current drivers license to obtain golf cart certificationPhysical Demands Summary:*Must be able to occasionally lift 50lbsWage Rate:$11.25 Posting Detail Information Closing Date (11:59pm ET):01/27/2027Open Until FilledNoPosting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a registered Villanova student?
   • Yes
   • No
2. Are you eligible for work study?
   • Yes
   • No
   • I don't know
3. * What is your availability? (days and times)

   (Open Ended Question)

Optional Applicant Documents:Required Documents

1. Cover Letter / Letter of Interest
2. Resume / Curriculum Vitae

Optional Documents

1. Letters of Reference (uploaded by applicant)
2. Other Document