Management Trainee at Spade Recruiting – calgary, Alberta

We’re looking for someone who genuinely enjoys helping people. In this role, you’ll be the go-to resource for members seeking guidance on their benefit options. Your focus will be delivering clear answers, resolving concerns, and creating a positive experience from the first conversation to final enrollment.

Success in this position comes from a service-driven mindset, strong communication skills, and the ability to confidently explain information in a simple, relatable way.

• Handle inbound and outbound calls with members who’ve requested information

• Schedule virtual appointments and conduct online presentations

• Explain benefit options clearly and professionally

• Complete applications and maintain accurate documentation

• Perform follow-ups and quality checks to ensure smooth processing

• Participate in training sessions and leadership development programs

• Weekly pay with performance bonuses

• Clear opportunities for long-term advancement

• Flexible scheduling

• 100% remote / work-from-home option

• Renewal-based income opportunities

• Comprehensive health benefits

• Personalized one-on-one mentorship and structured training

• Annual incentive travel opportunities for qualifying team members

• Strong verbal communication abilities

• Effective time management and organization

• High school diploma required (additional education is a plus)

• Customer service or retail experience preferred, but not mandatory

To ensure accessibility and convenience, all interviews are conducted virtually through video conferencing.