Digital Product Manager Orthodontic Division at GC America Inc – Chicago, Illinois

Our Digital Product Manager will lead the development and lifecycle management of digital orthodontic solutions, including clear aligners and indirect bonding appliances. This role bridges clinical needs with digital innovation, ensuring our products deliver exceptional outcomes for orthodontists and patients through the collaboration with the external business partners.

Key Responsibilities:

Product Strategy & Vision

• Define and execute the digital product roadmap for aligners and indirect bonding systems through good communications with external strategic partners.
• Align product strategy with clinical workflows, market trends, and business objectives.
• Collaborate with orthodontists, KOLs, and internal stakeholders to identify unmet needs and opportunities.

Product Development & Lifecycle Management

• Lead cross-functional teams (Sales, marketing, supply chain and customer service) through product development stages: ideation, prototyping, testing, launch, and iteration in collaboration with external strategic partners.
• Oversee integration of case submission workflows, digital treatment planning, and monitoring system on the platforms.
• Ensure regulatory compliance and clinical efficacy in product design and updates.

Customer & Market Insights

• Conduct market research and competitive analysis specific to digital orthodontic appliances.
• Gather and analyze user feedback from orthodontists and patients to inform product improvements.
• Monitor KPIs such as treatment efficiency, bracket placement accuracy, and aligner fit rates.

Digital Workflow Optimization

• Collaborate with external software teams to enhance digital platforms used for treatment planning and appliance customization.
• Support development of intuitive user interfaces for orthodontists to approve setups (e.g., bracket placement via DIBS or aligner staging via MOV).

Commercial & Clinical Support

• Partner with marketing and sales teams to develop go-to-market strategies and training materials.
• Provide product expertise during clinical trials, onboarding, and customer support initiatives.

Qualifications:

• Bachelor’s degree required.
• 3–5 years of sales experience in dental, preferably in orthodontic fields.
• Strong communication and presentation skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to travel within assigned territory and occasionally nationally.

Benefits and Perks:

• Hybrid work schedule
• 401(k) through Fidelity and company matching 10%
• Dental insurance with Delta Dental PPO
• Health insurance BCBS Illinois PPO
• Employee Assistance Program
• Health Savings Account
• Company Paid Life Insurance (two times annual salary)
• Paid time off including an extra paid week off the week between Christmas and New Years
• Tuition reimbursement
• Vision insurance through EyeMed
• 10 paid holidays