On-Call UNICA Crisis Line Advocate at El Programa Hispano Catolico – Gresham, Oregon

Become A Part of the El Programa Hispano Catòlico Team

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years, our mission has been to advance racial equity and social justice through the power of our Latine roots, culture, and community. This mission, which is at the heart of everything we do, has allowed us to respond to local needs by addressing the social determinants of health. We achieve this through our program areas: Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. Today, EPHC serves more than 30,000 people annually and employs over 100 staff members, the majority of whom are bilingual, and over 93% are bicultural.

Although EPHC is affiliated with the Catholic Charities Network, candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services, staff of all faiths-or none-work within our framework of respect for our mission, the dignity of the human person, and the common good.

To learn more about EPHC, visit our website at: https://www.elprograma.org/

About the Role:

The On-Call Crisis Line Advocate will answer incoming calls to the Linea UNICA Crisis Line. Linea UNICA is a 24/7 Bilingual Crisis Line providing support for survivors of Domestic Violence, Sexual Assault, and Sex Trafficking. Advocates will provide in the moment crisis support, emotional support, safety planning, referral to follow up services, and support with access to emergency shelter.

Principle Duties & Responsibilities:

• Provide crisis intervention, assessment, information, safety planning, and referrals on 24-hour Bilingual domestic and sexual violence hotline.
• Conduct assessment and provide crisis support services to UNICA participants.
• Assist UNICA callers to develop a safety plan, assist with motel and shelter coordination as well as food and transportation vouchers and escape violence.
• Submit crisis line summary and call logs in timely manner to meet required deadlines.
• Meet with Program Manager on regular basis (by phone or in person).
• Maintain and build rapport between standing community partnerships.
• Provide assistance with coordinating motel, food and transportation vouchers.

Qualifications & Requirements:

• 40-hour DV/SA Advocacy training preferred; however, training is available and must be completed within 30 days of hire.
• Completion of Assertive Engagement (AE) training within 30 days of hire.
• Must be bilingual (Spanish/English) and bi-culturally competent.
• Strong communication skills, both verbally and in writing, in Spanish and English.
• Demonstrate judgment and discretion in dealing with confidential matters.
• Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.

Other Requirements:

• Ability to pass a background check, including finger printing and local and national registry checks upon hire, and every 5 years.

Benefits at EPHC: This is a non-benefited position.

Compensation: This position pays $26.00 per hour of worked time on a call + $2.50 per hour for on-call hours.

Location & Typical Working Conditions:

This position is 100% remote and requires travel to local area hospitals within the Tri-County region (Multnomah, Washington and Clackamas). Shifts are available 24/7 at 4, 8, 12, and 24 hour intervals. Coverage times are as follows:

Monday through Friday

• 12am to 9am
• 5pm to 12am

Saturday, Sunday and Holidays

• 12am to 12am (24hrs)

TO APPLY: Please submit your cover letter and resume to El Programa Hispano's online application at www.elprograma.org/careers

EPHC IS AN EQUAL OPPORTUNITY EMPLOYER

El Programa Hispano Catolico is proud to be an Equal Opportunity Employer. EPHC does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state or federal law