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Showroom Sales Associate in New York, New York at Thibaut Inc

Salary: $60000 - $70000
Thibaut Inc
New York, New York, 10022, United States
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Job Description

Showroom Sales Associate
Location: New York, NY
Full-Time | Onsite | Reports to: Showroom Manager

About Thibaut
Founded in 1886, Thibaut is the nation’s oldest continuously operating wallpaper company. Today, we are a full-service design house offering beautifully curated wallcoverings, fabrics, and furniture. Our showroom team plays a key role in delivering an exceptional experience that reflects our heritage of quality and design.

Position Overview
The Showroom Sales Associate is central to the success of our showroom—focused on elevating the client experience and achieving sales goals. This role combines expert product knowledge, outstanding customer service, and a genuine enthusiasm for design to leave a lasting impression on every visitor.

Key Responsibilities

  • Greet clients warmly, identify their design needs, and guide them through our product offerings.
  • Deliver engaging showroom tours and product presentations to new and returning clients.
  • Manage customer inquiries in person and by phone; process orders accurately and efficiently.
  • Maintain client communication, providing regular updates on order status and delivery.
  • Collaborate with showroom staff and management to grow client relationships and sales.
  • Participate in outreach initiatives, product trainings, and collection rotations.
  • Ensure all transactions and communications uphold Thibaut’s high standards of service.
  • Qualifications

  • 3–5 years of experience in a showroom, retail, or customer service role.
  • High school diploma required; college coursework in design or business a plus.
  • Strong communication, organization, and multitasking skills.
  • Proficiency with Microsoft Office and comfort with CRM/order entry systems.
  • A proactive, collaborative approach and an eye for design.
  • Ability to stand and move throughout the showroom for extended periods.
  • Why Thibaut
    At Thibaut, you’ll join a supportive, creative, and high-performing team that values tradition and embraces innovation. We offer a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, commuter benefits, 401(k) match, employee discounts, and more.

    Thibaut is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace.

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    Job Location

    New York, New York, 10022, United States

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