Senior Account Manager-Civil Government at Gogo – Itasca, Illinois

Gogo
Remote - United States
Full time
R4080

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The SD Government (SDG) Senior Account Manager, Civil Government, is responsible for managing existing customers in the United States, specifically in the Aircraft satellite communications (SATCOM) domain.

You will work closely with the Sales Director to achieve your annual targets and objectives. This is primarily an account management role, but you will be expected to support the Sales Director with new campaigns and opportunities.

With significant recent growth, now is a great time to come and join the #1 global provider of end-to-end Military and Government Aero Connectivity solutions!

COME ON BOARD THE SD GOVERNMENT SALES TEAM!

How will you make a difference?

• Responsible for managing the existing Civil Government book of business, including contract management, renewals, activations and upgrades
• Undertake regular customer account reviews and upsell where possible
• Support the Sales Director with new opportunities, including quote generation and back-office support, where applicable
• Manage the pipeline and CRM database for the allocated area
• Partner with various internal groups (e.g., Engineering, pricing, marketing) when developing new proposals and commercial offers
• Work autonomously with minimal supervision (post initial onboarding training and familiarisation period) while maintaining good communication with the wider team
• Maintain CRM and provide regular and accurate opportunity and pipeline status’

Qualifications

• 7-12 years of account management experience in a related field (e.g. Aerospace, Defense, Satellite, or Aviation)
• Ability to travel up to 20%

Required Skills, Talents, & Experience

• Able to build and develop strong relationships, both internally and externally
• Excellent verbal communication and presentation skills
• High quality proposal writing and commercial acumen
• Demonstrates strong entrepreneurial behaviours
• Think strategically to help position for future growth
• Strong planning, organizational, analytical, leadership, interpersonal, decision-making, skills
• Strong negotiation, conflict resolution, and customer service skills

Preferred Skills, Experience, and Talents

• Prior experience with Salesforce or other CRM systems
• Prior experience in military or commercial satellite communications (SATCOM)
• Applicants with previous military service are encouraged to apply
• Ability to learn quickly and make effective decisions
• Meet tight time constraints and deadlines
• Act tactically to meet near-term goals and objectives

Equal Pay Disclosure(s)

Base Pay:

128,000.00 - 160,000.00 USD Annual

Target Annual Short-Term Incentive:

Bonus Plan at 15% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. 

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).