What is the role of a Account Manager, Commercial Manufacturing at Serán BioScience?

The Account Manager, Commercial Manufacturing position at Serán BioScience is a Full-time or part-time position opportunity in the Sales field.

Where is this Account Manager, Commercial Manufacturing job located?

Bend, Oregon, 97701, United States

What type of employment is offered for this Account Manager, Commercial Manufacturing role?

Full-time or part-time position

What is the expected salary for this Account Manager, Commercial Manufacturing job?

Compensation will be discussed during the hiring process.

How can I apply for the Account Manager, Commercial Manufacturing position at Serán BioScience?

You can apply directly through the application link provided.

Account Manager, Commercial Manufacturing at Serán BioScience

Account Manager, Commercial Manufacturing

The Account Manager, Commercial Manufacturing will drive the expansion of Serán’s commercial manufacturing portfolio for oral solid drug products by identifying, qualifying, and securing highvalue opportunities. The Account Manager will serve as the primary point of contact for prospective and existing clients, guiding them from initial engagement through term sheet negotiation, commercial supply agreement execution, and ongoing account management. This role will ensure each opportunity aligns with Serán’s technical capabilities, service offerings, and strategic growth objectives. Primary responsibilities will be to maintain strong client relationships throughout the commercial manufacturing lifecycle to support successful project execution and optimize utilization of Serán’s commercial manufacturing capacity.

This role will join a highly skilled Business Development team that is strategically located throughout North America. Successful candidates will have clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to company headquarters in Bend, Oregon and client sites as needed. Preference will be given to those with international Business Development and Account Management experience for commercial manufacturing.

Duties and Responsibilities

Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products
Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy
Conduct initial technical and commercial assessments to ensure strong project fit
Lead the development and negotiation of term sheets and commercial supply agreements
Serve as the primary point of contact for assigned commercial accounts, ensuring a highquality client experience
Develop strong, trustbased relationships with key stakeholders at client organizations
Communicate project status, timelines, risks, and decisions clearly and proactively
Support longterm client retention and growth through strategic account planning
Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply
Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution
Monitor project progress, identify risks or bottlenecks, and drive timely resolution
Ensure commercial commitments, deliverables, and quality expectations are met
Coordinate internal review and approval of commercial proposals, pricing, and contract terms
Manage renewals, amendments, and longterm supply agreements as client needs evolve
Ensure accurate forecasting and demand planning to support capacity utilization
Provide market insights and customer feedback to inform commercial strategy and capacity planning
Maintain accurate CRM records, pipeline reporting, and revenue forecasting
Contribute to continuous improvement of commercial processes, tools, and client engagement practices
Support crossfunctional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness
Scope my increase to align with company initiatives
Perform other related duties as assigned

Required Skills and Experience

Strong understanding of oral solid dose (OSD) drug development and commercial manufacturing processes
Working knowledge of GMP requirements, quality systems, and regulatory expectations
Ability to interpret technical data, batch records, and manufacturing requirements
Familiarity with tech transfer, validation, and commercial supply operations
Proven ability to manage complex accounts and longcycle commercial relationships
Experience negotiating term sheets, pricing, and commercial supply agreements
Strong financial acumen, including forecasting, revenue planning, and capacity management
Skilled in opportunity qualification and pipeline management
Excellent verbal and written communication skills
Ability to build trustbased relationships with technical, operational, and executive stakeholders
Strong presentation and clientfacing skills
Skilled at managing expectations and navigating sensitive commercial discussions
Strong project management capabilities
Ability to manage multiple accounts and priorities simultaneously
Highly organized, detailoriented, and proactive in identifying risks and solutions
Comfortable working crossfunctionally with operations, quality, supply chain, legal, and finance
Strategic thinker with a solutionoriented mindset
Selfmotivated and comfortable in a fastgrowing, dynamic environment
Strong sense of ownership and accountability for client success and revenue outcomes
Demonstrated success in negotiating commercial agreements or longterm supply contracts
Track record of managing crossfunctional teams or complex technical projects
Experience with CRM systems, forecasting tools, and pipeline reporting

Education and Experience

Bachelor’s degree in a related scientific discipline, business, or marketing
3–7 years in account management, business development, or clientfacing roles within a CDMO, pharmaceutical, or biotech environment
Experience supporting or managing commercialstage drug products (preferred)
Background in oral solid dose manufacturing or related pharmaceutical operations (preferred)

Physical Requirement

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift to 15 pounds at times
Approximately 25% of travel required, and at times greater than 50%
Travel will be predominately domestic with the potential for international travel

Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.

Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits Summary:

Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

Account Manager, Commercial Manufacturing at Serán BioScience – Bend, Oregon

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