Retail and Post Office Assistant in Romford at UOE Store

Retail & Post Office Assistant

About Stamp

Stamp is a fast-growing independent retailer offering stationery, gifting, printing and Post Office services across London and the Home Counties. We are building a modern high-street retail business where brilliant customer service, strong relationships, and great shopping experiences are at the heart of everything we do.

The Opportunity

We are looking for energetic and customer-focused people who love customer service. You will be the face of our branch, helping customers discover products, providing expert advice, and creating memorable experiences. While you will support Post Office services, this role has a strong retail focus and is ideal for someone who enjoys engaging with customers and driving sales.

What You Will Be Doing

• Deliver outstanding customer service every day
• Build genuine relationships with customers
• Support across stationery, gifting, printing and Post Office services
• Recommend products and Post Office services confidently and identify sales opportunities
• Maintain excellent merchandising and store presentation
• Process transactions accurately and efficiently
• Contribute to a positive, welcoming and fun store environment

What We Are Looking For

• Minimum 2 years retail experience preferred

• Passion for customer service

• Strong communication and attention to detail

• Ability to stand for long periods on the shop floor

• Ability to lift and move parcels up to 12kg in weight

• Ability to pass an enhanced DBS check

• Right to work in the UK for at least 18 months

• Flexibility to work weekends and support nearby branches when required

Why Join Us?

• Career development and progression opportunities

• Full Post Office training provided

• £12.76 per hour, increasing to £13.10 per hour after probation and benefits

• Friendly and supportive team environment

Employee discount and pension scheme

These values guide everything we do — from how we work together to how we serve our community. We’re looking for people who not only have the skills for the role, but who also genuinely connect with what we stand for.

We’re also committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know — we’re here to help.

If you're ready to bring your skills, enthusiasm, and great customer service to a company that values its people, apply today!