Shipping Clerk in Houston, Texas at World Emblem Internatio

World Emblem is one of the world’s leading suppliers in high quality decorations. We offer a variety of FlexStyle, custom embroidered, sublimated, high-visibility striping, transfers, and more.

Our product quality is complemented by its high level of customer satisfaction. With an average of less than 5 days on most products, World Emblem has one of the most competitive turn-around times in the market. For team members both domestic and abroad, World Emblem creates an inspiring and stimulating work environment so that our team has the space and the resources to innovate within our industry.

Job Summary

A highly qualified individual with experience in Shipping and Receiving who understands the effectiveness of the systems and infrastructure required to achieve the department's projects and objectives.

Essential Duties & Responsibilities

• Training & Support
  1. Continuous knowledge and education on company systems.
  2. Participates in formal and informal training sessions to gain new skills and knowledge.
• IT Functions
  1. Responsible for area issues.
  2. Participate in Team Meetings and Communications.
  3. Participate in team meetings and communications.
  4. Maintain up-to-date inventory at locations.
  5. Respond to internal business partners in a courteous manner; escalate as appropriate.
  6. Follow up on order alerts.
  7. Track order status and verify that orders are shipped.
• Tech Support
  1. Participation in continuous improvement.
  2. Logical thinker and able to prioritize workload and urgency.
  3. Strong Customer Service Ethic.

• Essential Skills:
  1. Exceptional problem-solving, analytical, and technical troubleshooting skills, with a strong ability to research and find solutions independently.
  2. Maintain a positive and professional demeanor, thriving in both independent and collaborative work environments.
  3. Possess excellent oral and written communication skills to effectively interact with staff and stakeholders across all levels.

Additional Duties & Responsibilities

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice

Education & Experience

• Bachelor's degree or two years of experience.
• Ability to work on Windows desktops and laptops.
• High-level knowledge of Excel.
• Strong interpersonal and problem-solving skills to provide user support.
• Bilingual (English/Spanish preferred).
• Excellent written and verbal communication skills.
• Expert-level O365 experience

Knowledge, Skills & Proficiencies

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel, and reach with hands and arms; move about the facility. Some light physical effort is required. Must be able to work well under pressure.

World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

World Emblem is proud to be a drug free workplace. All applicants will undergo a criminal background check, pre-placement drug screen, and are in compliance with E-Verify