Housekeeping Houseperson in Rocky Mount, North Carolina at StepStone Hospitality Inc.

Description

The Houseman cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Housekeeping Supervisor.

Responsibilities

• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
• Remove all dirty glassware from assigned Room Attendants' carts and closets.

Clean designated areas with proper chemicals, tools and equipment:

• guest room floor corridors
• floor closets
• service corridors
• elevators, tracks and landings
• guest laundry room
• guest vending areas
• stairwells
• Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Check under furniture for debris and remove if present.
• Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.
• Remove stains, scuff marks, and dust from baseboards, ledges and corners.
• Empty trash containers in public areas.
• Remove trash, debris and cobwebs from balconies.
• Empty vacuum cleaner bags, replace and clean machines.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Ensure security of guest room access and hotel property.
• Make up cribs and rollaway beds; transport to designated rooms.
• Stock Housekeeping department supplies.
• Assist Lobby Attendant as assigned.

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail
• One year of experience required

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.