SURGERY SCHEDULING COORDINATOR in Laurel, Mississippi at South Central Regional Medical Center

JOB SUMMARY: Coordinates the scheduling process according to facility policy to meet the needs of patient and physician. Provides preoperative instructions to the patient and family/significant other about the scheduled procedure. Reviews financial obligation with the patient and family/significant other.

ESSENTIAL FUNCTIONS:
Develops and implements approved patient information and education programs for the facility.
1. Provides pre-operative instructions and documentation to patients scheduled from procedures
2. Maintains current material s for patient education and consent procedures
3. Discusses pre- operative instruction with patient and family/significant other confirming that instructions are understood and questions are answered.
4. Answers questions from the patient and family/significant other; refers questions to health care professionals when appropriate.
Counsels patients about facility charges, insurance coverage, and the intraoperative experience.
1. Discusses fees and the reimbursement process with the patient and family/significant other
2. Provides a written explanation of estimated fee schedules prior to surgery; documents it in the patient’s medical record.
3. Determines patient qualification for coverage by third party payer and informs patient and family/significant other of status
4. Assists in filing insurance and handling problems that arise in the reimbursement process.
5. Assists in planning a payment schedule according to facility policy.
6. Reviews the outcome of teaching and counseling programs
Considers priorities and special needs when scheduling pre-operative appointment s and surgical procedures
1. Schedules appointments and procedures according to facility policy
2. Coordinates surgical preoperative appoints with clinical preoperative activities
3. Maintains schedule according to facility policy, physician’s time and staffing requirements
4. Coordinates schedule assessing time and equipment availability; identifies conflicts and adjusts schedule as needed.
5. Prepares appointment and surgery schedule for supervisor’s review.
Accurately prepares the schedule for timely distribution
1. Facilitates daily completion of the surgery schedule
2. Distributes schedules to appropriate areas sot that required staff and supplies are available.
3. Notifies designated personnel of schedule changes according to facility policy.