Medical Office Coordinator/Medical Assistant (Spanish Bilingual) at Strong Children Wellness – Queens, New York

About Strong Children Wellness

Strong Children Wellness operates a dynamic network of primary care practices seamlessly integrated into community-based organizations that focus on children and families. Our trailblazing healthcare approach holistically addresses medical, behavioral, and social needs under one roof. Our pioneering 'reverse integration' model offers families a tailor-made, multidisciplinary care team dedicated to comprehensive physical, developmental, behavioral, and social care and wellbeing. Discover more about our innovative healthcare solutions at www.strongchildrenwellness.com

As an organization, we prioritize building teams that reflect the diversity of patients we serve and creating a work environment that emphasizes personal wellness, professional development, and team building.

This is a hybrid clinical–administrative role designed for a bilingual professional who is comfortable moving between front-office coordination and hands-on medical assisting.

You will be the operational glue of the clinic: supporting patient flow, assisting providers clinically, and ensuring day-to-day clinic operations run smoothly. This role is ideal for someone who enjoys variety, ownership, and impact.

What You'll Do

Clinical Support (Approx. 50%)

• Take and document vital signs and patient histories
• Assist providers with exams and procedures
• Perform basic lab tests, specimen collection, and documentation
• Administer medications and vaccinations as directed
• Provide patient education and follow-up instructions
• Maintain cleanliness and readiness of exam rooms and equipment

• Manage patient check-in, scheduling, registration, and paperwork
• Handle phone calls, referrals, and care coordination
• Support billing workflows and documentation accuracy
• Maintain inventory and order medical/office supplies
• Ensure compliance with HIPAA and clinic protocols
• Serve as a Spanish–English translator for patients as needed
• Act as a point of contact for staff, vendors, and partners
• Support onboarding of new team members and internal coordination

Who You Are

• You are a compassionate, reliable, and highly adaptable healthcare professional who is deeply committed to delivering excellent care to patients of all ages. You thrive in fast-paced, collaborative environments and remain calm, focused, and solutions-oriented when priorities shift.
• You are motivated by service and driven by impact, particularly in community-based and underserved settings. You approach challenges proactively, bring a growth-oriented mindset to your work, and are committed to continuous learning and professional development.
• Colleagues know you as someone who fosters trust, inclusivity, and positivity—showing up consistently as a supportive team player who contributes to both high-quality patient care and a healthy clinic culture.

Schedule & Locations

• Full-time, onsite
• Split across Queens locations (Flushing, Jamaica, Woodside)
• Days scheduled based on clinic needs, with some flexibility required

What You’ll Bring

• Bilingual fluency in Spanish and English
• 2+ years of experience as a Medical Assistant or similar clinical role
• Experience in a primary care or pediatric setting
• Strong knowledge of medical terminology and basic clinical procedures
• Comfort with administrative systems, documentation, and scheduling
• Ability to work onsite across Queens locations on a part-time schedule
• COVID-19 vaccination (per organizational policy)

• Medical Assistant certification
• Prior office coordination or clinic operations experience
• Exposure to HR, onboarding, or payroll support
• Flexibility to cover additional shifts during high-volume periods

Compensation

Hourly rate: $30.00 – $35.00/hour

Why Choose Us

• Real impact in underserved communities
• Inclusive, mission-driven culture
• Autonomy and trust in your role
• A workplace that values both people and performance

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