Retail Producer - Austintown at Goodwill Industries Youngstown – Youngstown, Ohio

Essential Duties and Responsibilities:

The Retail Producer plays a critical role in Goodwill’s Donated Goods & Retail (DGR) optimization strategy by determining the appropriate retail value, pricing, and presentation of donated merchandise. This position supports speed-to-floor, revenue maximization, and product quality by applying established pricing guidelines and 1-Touch principles to minimize handling and rework.

The Retail Producer ensures that merchandise is accurately priced, properly identified for specialized sales channels (including e-commerce when applicable), and staged for efficient movement to the sales floor.

The following duties are considered essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

Merchandise Processing & Pricing

• Evaluate donated merchandise to determine appropriate pricing based on condition, category, and established guidelines.
• Apply pricing tags accurately and consistently.
• Utilize1-Touchprinciples to minimize rehandling and delays.
• Support speed-to-floor objectives by processing merchandise efficiently.
• Occasional work in a sorting capacity as needed or required.

Quality Assessment & Value Optimization

• Assess merchandise quality, completeness, and sellability.
• Identify items appropriate for alternative sales channels, including e-commerce, as defined by policy.
• Remove damaged, unsafe, or non-sellable items from retail flow.
• Maintain consistency in pricing and quality standards across categories.

Merchandising & Staging Support

• Prepare merchandise for retail presentation, including tagging, bundling, or staging.
• Coordinate with store staff to ensure timely placement on the sales floor.
• Maintain organized processing areas to support efficient workflow.

Safety, Compliance & Equipment Use

• Follow all safety procedures related to lifting, material handling, and equipment use.
• Use approved tools and equipment safely, including carts, racks, and tagging equipment.
• Maintain a clean, safe, and organized work area.

Teamwork & Continuous Improvement

• Work collaboratively with Sorters, Donation Attendants, and others.
• Communicate issues related to quality, pricing, or flow to supervisors or managers.
• Provide feedback and suggestions to improve efficiency and revenue outcomes.
• Perform other duties as assigned.