Cardiac (ECG) Monitoring Technician - Remote/Hybrid in Walnut Creek, California at ZYWIE INC

Position: Cardiac Monitoring Technician (Evening & Overnight Shifts)
Job Type: Full Time (40 hours per week)
Location: Walnut Creek, CA (Hybrid Schedule)

We are seeking a detail-oriented and clinically skilled Cardiac Monitoring Technician to join our team for evening and overnight shifts based out of our Walnut Creek, CA location. This role offers a hybrid work schedule, combining onsite collaboration with remote monitoring responsibilities. You will be responsible for real-time monitoring and analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software, playing a critical role in identifying cardiac events and supporting timely clinical decision-making.

KEY RESPONSIBILITIES

Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completenessEvaluate cardiac rhythms to determine if physician notification criteria are met and document all required actionsEscalate abnormal or critical ECG findings in accordance with established physician notification protocolsPerform technical analysis of cardiac data and ensure accurate event processingMaintain a high standard of quality assurance in all analyzed and processed dataComplete all required training and remain current in ECG rhythm interpretation and evolving clinical practicesMeet all productivity and performance standards following completion of initial trainingAdhere to all company policies, procedures, and regulatory requirementsCollaborate effectively with team members and support a positive, patient-focused work environmentPerform additional duties as assigned

QUALIFICATIONS

Education: High School Diploma or equivalent required
Experience: Minimum of 1 year of ECG analysis or cardiac monitoring experience preferred
Certifications: CRAT and/or CCT certification through Cardiovascular Credentialing International (CCI) required

TECHNICAL & CLINICAL SKILLS

Strong knowledge of ECG/EKG monitoring and rhythm interpretationExperience with Event and Mobile Cardiac Telemetry (MCT) recordersFamiliarity with medical terminology related to cardiologyProficiency in Microsoft Office (Word, Excel, Outlook, Teams) and Windows operating systems

PROFESSIONAL SKILLS

Strong interpersonal skills with the ability to build relationships, communicate effectively, and work collaboratively across teamsExcellent organizational, analytical, and problem-solving abilitiesStrong attention to detail with a high level of accuracyEffective written and verbal communication skillsAbility to work independently in a fast-paced, high-pressure environmentDemonstrated commitment to quality, professionalism, and continuous improvementPositive attitude with strong customer service orientation and teamwork mindsetAdaptability and ability to manage change efficiently

CORE COMPETENCIES

Interpersonal Skills: Builds trust and rapport with team members, maintains professionalism, remains respectful and composed in high-pressure situations.Communication: Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure situationsTeamwork: Collaborates across teams, supports colleagues, and contributes to a positive work environmentQuality Focus: Demonstrates accuracy, thoroughness, and a commitment to continuous improvementClinical Judgment: Applies sound reasoning and decision-making in evaluating cardiac data and escalating findingsProductivity: Meets established performance benchmarks while maintaining high-quality outputAdaptability: Effectively manages changing priorities, workflows, and unexpected situationsDependability: Demonstrates accountability, reliability, and consistent attendance

WORK ENVIRONMENT & PHYSICAL DEMANDS

Hybrid work environment requiring both onsite presence in Walnut Creek, CA and remote work capabilityProlonged periods of sitting while continuously monitoring ECG data on computer screensFrequent use of hands and fingers for data entry and system navigationContinuous visual focus on detailed medical data and digital displaysRegular communication via phone or computer systemsAbility to work extended hours, including evenings, overnight shifts, and weekends as needed

Evening Shift - 3PM - 11:30PM CDT
Overnight - 9PM - 5:30AM CDT (5-8) or 8PM - 6:30AM CDT (4-10)