Product Manager at U.S. Legal Support – Houston, Texas

Job Title: Product Manager
Department: Product
Employment Type: Full-Time
Location: Work form Home - Much live in Houston or Dallas area

The Product Manager is responsible for maintaining industry, market, and product knowledge to advance the U.S. Legal Support product portfolio. This role drives the timely and successful delivery of products and features that meet market demand by translating product solutions into detailed business requirements for development teams. The position requires strong cross-functional collaboration with Engineering (onshore and offshore), Operations, Marketing, Sales, and Leadership, and the ability to work autonomously. The ideal candidate has a proven track record of successfully managing products throughout their lifecycle.

• Manage stakeholders to ensure alignment on delivery outcomes, prioritization, and process adherence across all levels of the organization

• Lead product discovery efforts, including defining use cases, detailed solutions, business requirements, and acceptance criteria

• Monitor development progress, manage timelines, and proactively mitigate risks and dependencies to ensure on-time delivery

• Develop and execute fit-for-purpose testing by creating test cases, owning product testing, and coordinating user acceptance testing prior to release

• Manage scope change requests through established approval workflows, including impact assessments

• Create and maintain product documentation, including release communications, quick reference guides, and product videos

• Design, refine, and document business processes related to product releases and enterprise change initiatives

• Support enterprise projects that enhance, integrate, or launch company products

• Lead product demonstrations and feedback sessions with internal and external stakeholders, including coordination, scripting, and outcomes tracking

• Serve as an in-house product expert, providing guidance and support to internal teams, customers, and partners

• Utilize Jira to independently plan, document, and track product work

• Customer-centric, data-driven, and solution-oriented mindset

• Strong organizational skills with the ability to manage priorities in a fast-paced environment

• Exceptional written and verbal communication skills with the ability to present to all levels of the organization

• Modern UX experience is a plus