Customer Account Specialist at BIZLINK TECHNOLOGY INC – Fremont, California
BIZLINK TECHNOLOGY INC
Fremont, California, 94538, United States
Posted on
NewJob Function:Customer Service
New job! Apply early to increase your chances of getting hired.
About This Position
Description:
- Receive and process customer requests via phone and email, including price quotations, purchase orders, order changes, adjustments, and cancellations.
- Deliver excellent customer support and maintain strong customer relationships by providing timely and accurate service.
- Utilize SAP to retrieve customer data, inventory status, and purchase order details, ensuring accurate coding and data entry.
- Track and follow up on delivery inquiries and shipment status.
- Coordinate closely with manufacturing and production control to manage scheduled deliveries.
- Communicate with factories to confirm delivery timelines and requirements, and relay updates to customers.
- Maintain accurate order files, including change notices, scheduling updates, partial shipments, and credit adjustments.
- Prepare and submit required documentation (purchase orders, invoices, return memos) to Accounting for credit or debit processing.
- Develop and maintain accurate sales forecasts, reports, and data analysis.
- Support cross-departmental projects as assigned.
- Actively participate in personal and professional development opportunities.
- Consistently meet or exceed service level and reliability standards.
- Communicate effectively with internal teams and external customers at all organizational levels.
- Perform additional duties as assigned by management.
- Bachelor’s degree or equivalent experience with a minimum of 3 years of relevant professional experience.
- Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment while maintaining strong attention to detail.
- Excellent communication, organizational, and collaboration skills, with the ability to work effectively within a team and engage professionally with clients.
- Demonstrated ability to work independently, manage multiple accounts, and address diverse client needs.
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Fremont, California, 94538, United States
Frequently asked questions about this position
Latest Job Openings in California
SAGE, Registered Veterinary Technician, Neuro and Anesthesia
Ethos Veterinary Health
Redwood City, CA
Mental Health Clinician Licensed, Spanish-Speaking
Hope Services
San Jose, CA
Head Teacher I
North Bay Children
Novato, CA
Talent Acquisition Partner
Ascent Developer Solutions
Encino, CA
CDL-A - Regional Van Truckload truck driver - Western 11
Schneider
Baker, CA