DIRECTOR - RISK MANAGEMENT at Aultman Health Foundation – CANTON, Ohio

The AHS Director of Risk Management has oversight and responsibility for all risk management functions for employed physician practices, the hospitals, and the population health departments. The director works closely with a variety of stakeholders, coordinating risk management activities across the Healthcare Delivery System and supports, promotes, and encourages a culture of safety throughout the organization. Additionally, the Director Risk Management coordinates with the AultCare Companies’ enterprise risk management supervisor.

The Risk Management Director is responsible for leading the health system’s risk management program to minimize organizational risk exposure and ensure patient safety, regulatory compliance, and financial stability. The Risk Management Director oversees risk identification, mitigation strategies and claims management within the health system.

The Director collaborates with executive leadership, clinical teams, legal counsel, compliance, and quality departments to proactively manage risk and foster a culture of safety and accountability.

• Bachelor’s degree required.
  • Master’s degree in healthcare administration, nursing, or Juris Doctor (JD) preferred.

• Certification Health Care Risk Management, or other relevant healthcare specialty preferred.

• Minimum five years of healthcare leadership experience.

• Healthcare regulatory and accreditation standards.

• Claims management and litigation support.

• Ability to analyze and interpret risk data and trends.

• Excellent communication and executive‑level presentation skills.

• Ability to manage sensitive and confidential information.

• Strong leadership, negotiation, and problem‑solving abilities.

• Team-building, change leadership, strategic planning, and goal-setting.

• Detail orientation and adaptability.

• Strong leadership, critical thinking, decision-making, collaboration, and change‑management skills.

• Ability to prioritize effectively and apply conflict‑resolution and negotiation techniques.

• Strong organizational, analytical, and communication skills, including presentation and education capabilities.

• Ability to work independently, maintain confidentiality, and collaborate across all levels of the organization.

• Proficiency in Word, Excel, and PowerPoint.

• Demonstrate, create, and foster a work environment that is consistent with the Mission, Vision, and Values of the Aultman Health System.
  • Partner with the System Chief Legal Officer on legal and risk matters.
  • Collaborate with Quality & Patient Safety on relevant initiatives.
  • Coordinate operational policies and procedures.
  • Maintain active membership in professional organizations and disseminate current standards and best practices.
  • Uphold equal employment opportunity standards.

• Direct and support two risk managers in managing malpractice claims and lawsuits, including document retention, discovery, and coordination with outside counsel.

• Oversee preparation and submission of insurance policy filings in coordination with risk managers, legal, and consultants.

• Assist in establishing quarterly reserves for malpractice cases.

• Supervise claims‑cost tracking.

• Present risk mitigation education in clinical orientation and training sessions.

• Collaborate with regulatory departments during accreditation and ODH/CMS visits.

• Participate in the legal department’s on‑call rotation.

• Organize and lead internal meetings with legal and risk colleagues.

• Work with internal attorneys on risk issues.

• Review daily incident reports and coordinate or lead investigations.

• Promotes Aultman RESPECT values to foster a healthy work environment, while maintaining an environment of fairness and inclusivity.

• Abide and engage in the Aultman Leadership Promise, ACE.
  • Act - Meet with staff monthly.
  • Communicate - Share information.
  • Engage - Include colleagues in change initiatives.

• Abide and engage in the Aultman Leadership Values.
  • Live our Mission - Demonstrate and support our mission and values in our day-to-day leadership.
  • Think Strategically - Understand and communicate the vision and strategy.
  • Lead with Integrity - Earn and give trust by being direct, truthful and admitting when wrong.
  • Expect Excellence - Focus, align and build effective teams by attracting and retaining top talent.
  • Inspire to Make a Difference - Set personal examples of good work ethic and motivation.
  • Achieve Success - Set goals and motivate the team toward greater commitment to those goals

Work eight hours a day. This unit requires 24/7 coverage.

Shifts are variable to volume of department. Rotation as needed.

Work weekends and holidays as assigned. Every other weekend and two holidays a year, in a group rotation

Hybrid/WFH schedule available

Lunch periods and breaks are coordinated with other staff members to maintain adequate floor coverage

Cross training in all areas in the department is required.

On call coverage is assigned to cover the department schedule

Staff may be assigned to different locations within the foundation

Travel within a “XX” mile radius is required

• Standard schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional off‑shift or weekend work.

• Shared on‑call rotation.

• Frequent interruptions and shifting priorities.

• Travel required between Aultman facilities and affiliated locations.

• Travel by personal vehicle to Aultman Hospitals, Aultman Rehab, Employed Physician Offices and other locations as needed is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. AultCare is an EEO/AA Employer M/F/Disability/Vet.

AultCare/AHS will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on AultCare/AHS or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.